BIG Digital Downloads Products
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Bin sehr zufrieden mit der app und dem support
Super easy to set up!! THEO even randomly messaged using a chat pop-up, making sure I got everything set up and if I had any questions! It's really cool, and I'm excited to explore more options for downloadable products!
First of all, as a newbie with only 50% comprehension skills of the average person, I am still able to use the app.
Secondly, the customer service person and the Chat function itself are two of the bests I have ever encountered. The chat let me know when there were incoming messages and was easier to navigate than Shopify's. And Leo was completely able to get me information at my level. I feel confident that a person with skills, even basic ones I do not have, can master this app with ease. And that I can get all the help I need, if I need it.
I worked with Theo, he is a terrific help! Granted I did not need much but he was very friendly and helpful!
The assistance was amazing!!
If you're looking for a digital download app, this is the best one. Because I searched just like you and chose this. Also, the support system responds very quickly and is quite polite. You won't regret it.
THEO was a big help. Made the verification process easy and very friendly customer service.
great support
Équipe technique qui réponds dans la minute et très efficace. Encore besoin d'un peu de recul pour tester le produit mais ergonomiquement l'appli est très bien travailler et facile à utiliser.