Recenze (492)

Celkové hodnocení
2,6
Počty podle úrovně hodnocení
  • 31 % hodnocení s 5 hvězdami
  • 12 % hodnocení s 4 hvězdami
  • 15 % hodnocení s 3 hvězdami
  • 15 % hodnocení s 2 hvězdami
  • 27 % hodnocení s 1 hvězdami
10. květen 2023

I'm having issues with the app, it wouldn't allow me to add a file. it keeps going to an error page

internalbattle
Austrálie
Doba používání aplikace: 24 hodinami
Vývojář Shopify odpověděl 12. květen 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the error: https://bit.ly/2AWw5VA. - Blair, Shopify Support

28. květen 2023

I uploaded the file, but i can't download the file!! Doesn't generated the email or downloadable link!

Vintage & Vintage
Nový Zéland
Doba používání aplikace: Asi 19 hodinami
Vývojář Shopify odpověděl 30. květen 2023

Hi, there. Thank you for taking the time to share your experience. I recommend contacting our live support team through the Help Center (https://bit.ly/2AWw5VA) so we can investigate this issue further. - Greta, Shopify Support

1. srpen 2014

App doesn't work very well, but when it does its adequate. I tried removing the app, then adding it back into my store, but it 404 errors on the subsequent install.

Sweetpea Cards
Spojené státy
Doba používání aplikace: Asi 11 hodinami
1. listopad 2021

Problems, problems, problems. Use the other Digital Downloads apps instead. I changed to one of the other ones and it worked straight away.

JumpShaper
Norsko
Doba používání aplikace: Asi 3 hodinami
Vývojář Shopify odpověděl 1. listopad 2021

Hey, there. Sorry to hear that you've encountered so many problems with our app. If you run into any issues with our app, our Support team is always available to assist you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Cheers! -Elias, Shopify Support

16. září 2019

very first time i installed it, i added a free download to see if it would work. it does not work, even for something free. i emailed the developer and i hope they fix it. i also believe that Shopify should delete apps that do not function after X amount of time to save business owners the hassle.

Hotshack Online Store
Spojené státy
Doba používání aplikace: Asi 2 hodinami
27. únor 2022

It doesn` t work. I tried to upload a pdf several times and never works. The link dont refresh and i cant open the link to upload the documents

Rebeca Navarro
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář Shopify odpověděl 8. březen 2022

Thank you for reaching out and writing your review, and I am sorry to hear that you are having this issue when trying to use the Digital Downloads app. I would recommend uninstalling and re-installing the app to see if this helps, but if the problem persists you can contact our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support

14. březen 2017

Watched the youtube video and did exactly the same way, but I cant see any upload file button on the app after adding product

Shoppelove
Indie
Doba používání aplikace: 33 minutami
20. leden 2022

Doesn't work. Studied all the tutorials, watched all the videos and nothing helped. It was just an endless repeat of the 'go to product page, turn off channels and save then click add file' page no matter what I did. Total waste of time.

Hoja Designs
Jižní Korea
Doba používání aplikace: 19 minutami
Vývojář Shopify odpověděl 31. leden 2022

Hi there, Hoja Designs. Thanks for taking the time to leave a review for Digital Downloads. I'm sorry to hear that you're not happy with the functionality of the application, and that it isn't performing as you would like it to.

We would be happy to hear your suggestions on how we could improve the application, or help you address any issues you're facing. I invite you to reach out to our Live Support Team via this link here (https://bit.ly/3c5icUc) so one of our Advisors can collect your suggestions, and help find solutions for the issues you're facing. -Imogen, Shopify Support

20. listopad 2019

I can't figure out where to add my digital file, it says to go to it and add the link, but it keep cycling me through a loop...

Bom Bombs
Spojené státy
Doba používání aplikace: 18 minutami
11. září 2017

Just doesn't work. No download links are sent with the emails. Rubbish and a total waste of time. That's why it's free in the first place.

David Gray Tv
Spojené království
Doba používání aplikace: 14 minutami