Recenze (492)

Celkové hodnocení
2,6
Počty podle úrovně hodnocení
  • 31 % hodnocení s 5 hvězdami
  • 12 % hodnocení s 4 hvězdami
  • 15 % hodnocení s 3 hvězdami
  • 15 % hodnocení s 2 hvězdami
  • 27 % hodnocení s 1 hvězdami
24. říjen 2021

So far, my customers are getting their downloads. I reached out to customer service regarding a server error I am getting on Safari and Firefox and that the app does not function properly on either of those browsers. They did ask for screenshots of the error message, which I just sent them. However, I don't believe they're going to fix the problem on either of those browsers based their responses ...

Sarah Soward
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Shopify odpověděl 25. říjen 2021

Hi there. Thank you so much for taking the time to leave this review and provide us with your feedback. We are sorry to hear you are experiencing this issue, however. I hope ...

13. duben 2024

If Digital Downloads no longer working... Just reinstalled it looks like after updating my store version might of cause the API to stop working.

OBD TECH TOOLS
Mexiko
Doba používání aplikace: Více než rokem
1. červen 2021

I sell greeting cards with a total of 5 pdf's. Just came to find I can only attach one file per listing. This app is not suitable for that I suppose.

Stones + Paper
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Shopify odpověděl 9. červen 2021

Hey, there. Thank you for reach out and sharing this feedback. While you can only attach one file per variant, you can use a .zip file or another file archive format to ...

6. srpen 2019

For my clients that download on desktop, this app works great. But for clietns that download my contents on their mobile, this is not working... Does anyone have better solution for digital downloads?

Trendy Visuals
Brazílie
Doba používání aplikace: Více než rokem
Datum úprav: 12. červen 2021

I can attach things just fine, but the customers never get update emails if a product they bought gets updated with a new file. Support is looking into it. Update: It's been 1 month and no word from Shopify Support. The last correspondance made it very clear that this app is not part of what you are paying for when using Shopify and they said that this app isn't made for sending out update emails ...

Øivind Rosvold - Boutique Audio & Design
Norsko
Doba používání aplikace: Více než rokem
Vývojář Shopify odpověděl 24. květen 2021

Thank you for reaching out and posting your feedback here, and I'm sorry to hear that you've experienced this issue. My understanding is that customers should be receiving ...

9. červen 2016

Great app, easy set up, no problems at all with it.

Droidtv Eu
Irsko
Doba používání aplikace: Více než rokem
Datum úprav: 15. prosinec 2021

Stopped working in December 2021. Cannot add new files! Waiting for support! Pretty easy to setup! I had no idea when I migrated from WEEBLY that my digital downloads DID NOT migrate.

Deja Drewit
Spojené státy
Doba používání aplikace: Více než rokem
3. březen 2024

Super application mais désormais "non disponible" depuis la mise à jour Shopify : "Digital Downloads doit être mise à jour par le développeur d’application. Contactez-le pour obtenir de l’assistance ou désinstallez l’application."

Ange de Gaïa
Francie
Doba používání aplikace: Více než rokem
23. říjen 2020

We have a customer that purchased 14 downloads and only received 10 links. I checked the download limits (all zero). The customer also fowarded me all the emails they received, so I confirmed only 10 links. What could have caused this and how can we fix it?

NFP Sports CT West
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Shopify odpověděl 5. listopad 2020

Hi, there! I'd be happy to take a closer look into this for you. The one thing that comes to mind is the customer having some sort of filter that began marking the digital ...

Datum úprav: 20. listopad 2023

Cannot be combined with bundles, which is very inconvenient.
Also, I added a digital file to a product, but then the file just vanished... In the product overview the app still says the product has a file attached, but when I click on the product it says there's no file attached. Very strange. I added the file again, we'll see if it stays there this time.

Sacred Sorcery
Německo
Doba používání aplikace: Více než rokem
Vývojář Shopify odpověděl 17. listopad 2023

Hi there! Thank you for your feedback. I want to assure you that you should be able to create bundles that include both digital and physical products. The digital portion of ...