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Great just what we were looking for. Thanks.
La majorité des personnes ne recoivent pas l'email ou parfois 3 jours après... Donc ça ne fonctionne pas directement... Nul !
It turns out all the problems people had below have a solution. You just need to read the how-to. This works great.
Good app to sell digital stuff.. but it's missing a lot of features.
Great free app which works pretty well for us, but feel this could be very greatly improved in one area which to me seems a simple fix. The emails that are sent out to your customers are nothing like the order confirmation sent by Shopify. All the branding ie logo, images, buttons and colours are missing which makes your email seem very basic and affecting your customers experience. Is there any way to attach your brand logo..? at least to both the download and product update emails...
Hi, there. Thank you for taking the time to leave us a review for digital downloads! These are some great suggestions you have here, and I'm happy to share the desire to customize the branding of these email templates with our developers for their consideration. I'm unable to say for certain what the outcome of your feedback will be, but you can trust that the team has been made aware of your review and feedback. Thanks again! -Imogen, Shopify Support
This is what I needed for my courses :) thanks shopify
Good service. I popped questions on the website and got replies almost in real time. Got good sourcing.
Unfortunately this app doesn't work for us as we have 15 variants per product and need to send the same digital download to anyone purchasing a specific product regardless of the variant they've purchased.
This means we have to tediously add the same download file to each of the 15 variants, for over 80 products! And potentially more as our site grows.
Ideally, we should be able to upload a digital file and have the choice whether it should apply to all the variants of that product, or certain variants.
A simple checkbox mechanism could achieve this with the question: should this digital download apply to all {x} variants? If checked then we upload our file. If unchecked then we add our files to the respective variants, or different download files to specific variants as is the case with the app currently.
Hey, there. Thanks so much for taking the time and sharing this feedback. We can see how being able to apply a single file when working with many variants can improve the workflow in your use-case, and we'd be happy to share your feedback as a feature request with our development team. Cheers. -Elias, Shopify Support
The app installs, and with some jerry-rigging, I was able to get it to function. I never got the digital options on the product creation pages like the help pages and tech support used to try to guide me through. My store is still convinced that the single product is both a physical and a digital product, and provides double download links for each digital product. The app is functional, but it looks unprofessional to the customer. I am switching apps.
Thank you for writing your review and I am sorry to hear that you did not have a positive experience using the Digital Downloads app. I hope that you have been able to get things working on your store with a different app or otherwise, but if you're interested in using Digital Downloads again please reach out to our support team for further help and we'd be happy to troubleshoot further: https://bit.ly/2AWw5VA. -Victor, Shopify Support
If I could upload MIDI Files for digital downloads this ap would be amazing! seems pretty stright forward though
Hey, there! Thanks for leaving us a review for Digital Downloads! The app should support several different file types, so I recommend that you reach out to our Live Team (https://bit.ly/2AWw5VA) so you can have one of our advisors assist you in real time with your options. Also, make sure that your files aren't greater than 5 GB in size! -Imogen, Shopify Support