Recensies (492)

Algemene beoordeling
2,6
Cijfers per recensieniveau
  • 31% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 15% recensies zijn 3 sterren
  • 15% recensies zijn 2 sterren
  • 27% recensies zijn 1 sterren
30 september 2023

Needs to have an API to programmically upload files to product!

N&J Publishing Co.
Verenigde Staten
Ongeveer 11 uur gebruiken de app
Shopify heeft geantwoord 3 oktober 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

1 november 2021

Problems, problems, problems. Use the other Digital Downloads apps instead. I changed to one of the other ones and it worked straight away.

JumpShaper
Noorwegen
Ongeveer 3 uur gebruiken de app
Shopify heeft geantwoord 1 november 2021

Hey, there. Sorry to hear that you've encountered so many problems with our app. If you run into any issues with our app, our Support team is always available to assist you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Cheers! -Elias, Shopify Support

16 september 2019

very first time i installed it, i added a free download to see if it would work. it does not work, even for something free. i emailed the developer and i hope they fix it. i also believe that Shopify should delete apps that do not function after X amount of time to save business owners the hassle.

Hotshack Online Store
Verenigde Staten
Ongeveer 2 uur gebruiken de app
27 februari 2022

It doesn` t work. I tried to upload a pdf several times and never works. The link dont refresh and i cant open the link to upload the documents

Rebeca Navarro
Verenigde Staten
Ongeveer 2 uur gebruiken de app
Shopify heeft geantwoord 8 maart 2022

Thank you for reaching out and writing your review, and I am sorry to hear that you are having this issue when trying to use the Digital Downloads app. I would recommend uninstalling and re-installing the app to see if this helps, but if the problem persists you can contact our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support

26 oktober 2023

Leider funktioniert die App nicht richtig.
Meine Kunden erhalten die Download-Mail
nur wenn ich Sie manuell auslöse.
Zudem fehlt in der Mail der Downloadlink.
Auch auf der Bestellübersichtsseite werden die Downloads nicht korrekt angezeigt.
Warum funktioniert diese App nicht? Ist grundsätzlich ja sehr simpel aufgebaut.
Support wäre hilfreich.

RELAXI
Zwitserland
Ongeveer 5 uur gebruiken de app
14 september 2017

Works for us! Thanks, Shopify!

Quan Jewelry
Verenigde Staten
Ongeveer een uur gebruiken de app
19 augustus 2022

I like the app and works well. Is there any way to translate to Spanish the text that appears in the checkout? "You will also receive an email with download links for your digital purchases"

Float Chile
Chili
Ongeveer een uur gebruiken de app
Shopify heeft geantwoord 29 augustus 2022

Thank you for writing your review and for providing us with feedback on your experience using Digital Downloads. I'm glad to hear that you like the app and that it is working well for you as you sell digital products online.

At this time it is not possible to translate the phrasing within the app to languages other than English, although I can of course see why this would be beneficial to your business if you're selling products to customers in Spanish-speaking countries. I will be sure to pass your suggestions onto our development team for them to review.

Thanks again for reaching out and I hope the app continues to be of use to you and your business moving forward. -Victor, Shopify Support

23 september 2023

Real easy to use.. cant wait to see how it performs on a sale!.... adding the watermarking app too so my images are protected.

Ullskull
Verenigde Staten
Ongeveer 4 uur gebruiken de app
14 maart 2017

Watched the youtube video and did exactly the same way, but I cant see any upload file button on the app after adding product

Shoppelove
India
33 minuten gebruiken de app
20 januari 2022

Doesn't work. Studied all the tutorials, watched all the videos and nothing helped. It was just an endless repeat of the 'go to product page, turn off channels and save then click add file' page no matter what I did. Total waste of time.

Hoja Designs
Zuid-Korea
19 minuten gebruiken de app
Shopify heeft geantwoord 31 januari 2022

Hi there, Hoja Designs. Thanks for taking the time to leave a review for Digital Downloads. I'm sorry to hear that you're not happy with the functionality of the application, and that it isn't performing as you would like it to.

We would be happy to hear your suggestions on how we could improve the application, or help you address any issues you're facing. I invite you to reach out to our Live Support Team via this link here (https://bit.ly/3c5icUc) so one of our Advisors can collect your suggestions, and help find solutions for the issues you're facing. -Imogen, Shopify Support