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I have been using this app since July of 2018 and was happy with it until today. I try to set up a discount for all products - 594, it took 1 hour to activate. When I spoke to your support team, I was told that the new app is 3 times faster than the old one. You need to recheck your new app, it is 4 times slower than the old one not faster. In the past it took no more than 15 minutes for same number of products, now it is an hour, that is 4 times slower.
On top of it the new app says: "If you add or remove a product from a collection to which a discount rule has been applied, the app automatically applies the changes to the product. The app needs up to 12 hours to apply the changes." 12 hours?!?! Are you serious?
I have been very happy with your service (your support is excellent) but this new app is "terrible". I will be looking for another app unless you could reverse the "slowness" of the new app.
I cannot tell you how disappointed I am.
Lana Nguyen
Emma and Eva
Great customer service. They help me to fix the issues.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of.
Let us know if you need any help!
I started using this app about a month ago and absolutely love it! It has helped so much with our online store. The support team is also an amazing help along with being prompt with their replies, which has been greatly appreciated. I highly recommend this app as I have only had good experiences with it. Thank you.
Thank you for the review and your recommendation.
Hope you'll keep enjoying the app :)
Everytime we need this app has errors. It's so frustrating, we have to text them everytime on the chat to get our products on sale. I DON'T RECOMMEND, try another app.
Thank you for your feedback. Just to clarify in both cases that you had contacted us, the sales was already running just that the pre-loading requires a bit more time as you were using the Advance Filters.
We would like to thank you for this feedback because we will be including more information during the loading times so merchants will have more information on what is running behind the scenes.
Do you guys have any support? The app is not working for me. It worked only for a week. Not working now. Would like to have support.
Hello!
Please contact us via live chat within the app or on contact@spur-i-t.com mailbox, so we could help you asap.
Looking forward to your reply!
The app works well and I would use it again. The UI is simple and intuitive. The one improvement that could be made is making all the product thumbnails a fixed height to preserve list readability.
Very happy and satisfied with the bulk discount, we used it during sales and it works excellent. Great app!
We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!
SpurIT really knows how to deliver a good service. Like always, great app but awesome support. Very fast response.
I wanted to bundle a few products together and give a discount for them and this made it extremely easy!! So simple and easy to use. Not to mention it's free.
Good job, thanks guys, it works great. Tried some similar apps but didn't work. Thanks Lord i've found this one.