Discount Ninja: 10+ promotions , 224件のレビュー

Hi there,

Thanks for your feedback!

As mentioned over the phone (voicemail) and email the easiest way to uninstall the assets is to use the "Cancel plan" button in the app (available from Settings > Subscription) as described here: https://support.discountninja.io/en/articles/2698217-how-to-cancel-your-subscription

This functionality was added precisely to avoid leaving assets behind after uninstalling. The reason Shopify apps leave assets behind after deleting the app is because Shopify removes all permissions of an app when it is uninstalled. Including the permissions an app needs to "clean up". Shopify is addressing this in an update of its product that may land in 2021. Once that is in place the experience for the merchant will be easier. In the meantime, please use our "Cancel plan" button to uninstall.

As mentioned in the emails I sent you in this regard we are happy to help you remove those assets (even though they are no longer loaded and as such do not affect the performance of your theme or shop we agree that it is best practice to remove unused files to avoid confusion). We're waiting for your approval to remove those files from your theme. Please reply to our email when you have the time to let us know we can proceed.