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The app looks fantastic, but as a small store, the prices are way too high. We don't even have a lot of traffic but the prices would be 70€ a month. The support I spoke to was of an arrogance I never experienced before. Sadly i'm going to pass this one.
Thank you for your feedback! 😊 We're thrilled you like the app, and we're sorry to hear about your experience with support – we’ll work hard to improve that! 🙏 We hope to ...
Bart attended me very very good, good customer support and very useful app, I recommend it, for sure!
it's the worst application I've ever seen in my life, believe me for all those who read this comment I strongly advise you not to install it, considering the 4.1/5 rating I had my doubts but I told myself I'm going to try it anyway! but when I tried it it's really a disaster this application and their customer service even more! it doesn't even deserve 1$/month
Hi there Mr. Ouzzane, as discussed over email I wanted to extend my apologies for the poor experience you have had with our customer support team. While we continuously train ...
If you're looking for a great app with the most incredible level of customer service that I have ever experienced in my life - LOOK NO FURTHER!
I have tried many apps that I was never really able to use because the support was not there. Questions went unanswered and help never arrived.
That will not happen here.
You're in GREAT HANDS with Discount URL. This company should teach other developers ...
App is extremely flexible and effective. Bart and Andrea in customer support are excellent. It gets my highest 5-star rating.
The app features are great in theory. But the customer is SO bad that its pointless to even try. I installed the app and asked them for support - so the guy said - "yes we can assist you, but it can take a week or two" So I uninstalled the app. Then someone else reached out from their team to me on email saying "did you have a bad experience, I can help setup everything for you quickly and ...
We installed this app because we were looking for some advanced discount options, It was the worse decision we ever made. The installation support of this app is terrible. The app didn't work for our store, but instead of helping us out immediately, they told us to wait for a couple of days or hire a developer. In the mean time we were not able to offer any discounts. In the end, the app worked, ...
Thank you for your review.
As discussed on the phone and over email, we are sorry to hear the second and third-level support teams did not have sufficient availability to ...
Didn't work... at all. I installed this app, it didn't work so I reached out to the developer. They said they would get back to me and they haven't. It might be a great app but I wouldn't know because it literally wouldn't open for me.
Hi there, thanks for your review. We're sorry you had an issue with the installation of the app. Also, I wanted to inform you that we have recently launched a completely ...
What an amazing Team and app. If you are having problems with the Shopify Shipping charges. This has been extremely easy to figure out with an amazing Customer Service Team make sure to give all the information I need to be successful in making the promotion I'm looking for. They give photos, step by step procedures and quick on responding on any questions I may have. Thank you for all of your ...
Automatic discount doesnt work properly. Really annoying and frustating. Eventho I did everything right.
Thank you for your review, we appreciate your feedback. Please note that Automatic discounts do work properly. I notice you uninstalled after ~2 hours. Perhaps you expected ...