Recenze (218)

Celkové hodnocení
4,4
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 10 % hodnocení s 1 hvězdami
Datum úprav: 3. prosinec 2024

Unfortunately I have to update our review: The communication for a new problem which popped up was pretty poor. I don't know when our issue will be resolved or what the current status is. Hopefully this improves soon. We are not as satisfied as last year.

And we are even paying customers. Therefore we cannot recommend the app.

BLN PRINT
Německo
Doba používání aplikace: Více než 3 roky
27. říjen 2022

After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again

Prochocs
Francie
Doba používání aplikace: Asi 2 roky
6. únor 2023

It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.

frontierenaturalmeats
Spojené státy
Doba používání aplikace: Více než rokem
8. srpen 2022

I dont know why this APP have so many good reviews. It happens often that it shows that the discount code is not valid. You get no notifications from the App that the App is not working.

Velur® Jewelry & Accessoires
Německo
Doba používání aplikace: Více než rokem
5. červen 2020

The support team is not active. I need help to configure the app on my store so I'm with the live chat support team from the last 4-5 hours and getting each response after 12 hours. I would say to focus on customer service.

Bahimi USA
Spojené státy
Doba používání aplikace: Asi rokem
10. listopad 2021

run away from these guys, the app stopped working for 3 months and they still took the money when I asked them to fix it and refund me the 3 months they said they cannot do either. I won't recommend this app to anyone

Luxus Car Mats
Spojené království
Doba používání aplikace: Asi rokem
17. únor 2022

Poor service. The app has stopped working for last 5 days and there is no reply from the support team. Eventually had to uninstall the app.

MonViso Water Store
Spojené arabské emiráty
Doba používání aplikace: Asi rokem
Vývojář dcode solutions odpověděl 14. březen 2022

I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.

2. březen 2022

Stopped Working a week ago... No reply from the support. Sadly, this needs to be uninstalled after a good run!

Zeitgeist Recycling Studio
Německo
Doba používání aplikace: Asi rokem
Vývojář dcode solutions odpověděl 14. březen 2022

I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.

2. září 2021

The app started to play up, refresh the page multiple times and show incorrect calculations. Support just brushed it off, now won't reply. Looking for an alternative. Don't waste your time.

Printed Memories
Spojené státy
Doba používání aplikace: 8 měsíci
26. červen 2020

It doesn't work anymore, throwing a server issue. Uninstalling to prevent confusion for our customers.

DJ TechTools
Spojené státy
Doba používání aplikace: 8 měsíci