Discounty: Bulk Discount Sales
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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I really appreciate the customer support of the app. They created my custom requests without hassle.
2nd update: I love their customer service and their commitment for their customers. But the app always scares me. I received the full refund for the bug and offered discounts for the future. But the feeling of what if this happens again disturbs me lot.
Update: This one is the most frustrating app I ever used. Even single discount campaign can ruin your whole shop with this app.
The app changes prices of the products more than you created the campaign. And permanently changes the prices in your whole shop.
To give precise example.
I launched a new product from $34.90.
I created a "General Discount" for 20%
The new discounted price should be $27.90
But Discounty made it $19.90.
So far it can be a bug or something no problem. I deactivated the campaign.
Now problem starts.
The discounty changed the main price of the product to $24.90. From nowhere it changed $34.90 to $24.90. And it is permanent. Campaign is not active. And all my products are effected due to this error.
Now I have to fix every prices in my shop one by one. They all changed. No campaigns are active but dozens of prices changed in my admin panel. So frustrating. Time consuming. And cost me lot of money. Stay away from this app. It is not even cheap.
So far so good. I am enjoying my trial period of 3 days and everything is running smoothly. Planning a full monthly subscription.
UPDATE: Way too many technical issues. It would freeze in the middle of changing prices and you can't do anything about it. The last time it froze, I had to manually reverse the price changes in the middle of a big sale while customers messaged me asking why they couldn't get the sale. Not worth all the technical issues and the headache.
I recently set up this app and I've been very happy with the ease of setup and the responsiveness of the chat support. The extra help and prompt responses go a long way! I would like to see the option of buy x get y deals added to the app in the future and bundle deals in order to make it a full-service app. They seam ready to improve the app frequently.
We are so sorry for the problem happened for you. Unfortunately our backend recognized your shop as Shopify Plus that led to exceeding rate limit in the Shopify API calls when your campaign started. The technical team found out the problem and fixed it during some hours. We hope to be able to compensate your difficulties.
Also for your previous 5-star rating: Thank you very much for your warm review and sharing your idea. Surely we will plan to develop features meeting your needs, and I hope you can use the app better and better
Best of luck for you