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Perfect ! Thank you Chris !
Un equipo de atención al cliente increíble y un servicio excepcional. Su profesionalidad , ami me ayudo Bleona muy amable y simpática es realmente de otro nivel. Respuestas rápidas, excelente comunicación y se esfuerzan de verdad por ayudar. ¡Muy recomendable!
Excellent customer support with a fast response time!
Chris is the man
I had a very bad experience with this app. After months with no alerts and $0 charges, Disputifier suddenly billed me $799 without my consent, claiming that a price increase they emailed months ago automatically counted as approval. At no point did I accept or reactivate anything.
Their support kept insisting that silence equals consent and refused to issue a refund, even though their service had been inactive for months.
Be very careful with this app
Hi there,
We apologize for any confusion. When you received a spike in chargebacks in September 2025, these were covered by RDR. RDR is a program designed to prevent Visa chargebacks. On January 1 2025, RDR pricing changed across the board for ALL businesses using RDR, not just Disputifier. We sent several notifications regarding this prior to January 1 2025 and also offered a partial refund for the inconvenience.
Do not recommend this app. Did not prevent any chargeback on both stores I am using it. In fact, they charged me for an alert received long after the actual chargeback came through.
Furthermore, their support staff is terrible.
Hi there,
You setup RDR and Ethoca alerts, but all of your chargebacks were on PayPal. We offer PayPal alerts to prevent these types of disputes, but you did not activate PayPal alerts.
RDR and Ethoca provide no benefit to preventing PayPal disputes. Only PayPal alerts (a separate activation process) can help here.
Furthermore, you were never charged for any alerts on "Martina Portorož".
Please reach out to our support team for any further clarification.
great customer support - super fast - can't wait to benefit from this app!
Highly recommend this. They save your relationship with processors and the owner Mark has been extremely helpful. One of the best apps you can use on the app store.
Abigail was of great support today! Customer service is worth the 5 stars!
Thanks so much for your wonderful review! We truly appreciate the feedback and look forward to our continued partnership!
Since partnering with Disputifier, our chargeback management has gone from a stressful time-sink to a seamless, automated process. One of the standout features for us has been the Chargeback Alerts — these alerts have helped us proactively resolve disputes, before they even escalate into full chargebacks. The result? We’ve saved both time and thousands of dollars in revenue that would’ve otherwise been lost.
What truly sets Disputifier apart is their automated chargeback responses. Not only is the system easy to integrate, but it also crafts and submits well-structured, data-driven responses that have significantly improved our win ratio. In fact, our success rate has increased more than we expected. It's like having an expert team handling disputes 24/7, without lifting a finger.
Another huge plus: accuracy. The system knows which evidence to pull and when to act. No more missed deadlines, no more manual back-and-forth, no more guesswork. Just clean, reliable results.
