Recenze (78)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 83 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 12 % hodnocení s 1 hvězdami
6. květen 2026

great customer support - super fast - can't wait to benefit from this app!

Kayafeel
Spojené království
Doba používání aplikace: Asi 10 hodinami
3. listopad 2025

Highly recommend this. They save your relationship with processors and the owner Mark has been extremely helpful. One of the best apps you can use on the app store.

DETOXD
Spojené státy
Doba používání aplikace: 11 měsíci
29. leden 2026

Abigail was of great support today! Customer service is worth the 5 stars!

Hudson Hills
Nizozemsko
Doba používání aplikace: 4 měsíci
Vývojář Disputifier odpověděl 5. únor 2026

Thanks so much for your wonderful review! We truly appreciate the feedback and look forward to our continued partnership!

24. duben 2025

Since partnering with Disputifier, our chargeback management has gone from a stressful time-sink to a seamless, automated process. One of the standout features for us has been the Chargeback Alerts — these alerts have helped us proactively resolve disputes, before they even escalate into full chargebacks. The result? We’ve saved both time and thousands of dollars in revenue that would’ve otherwise been lost.

What truly sets Disputifier apart is their automated chargeback responses. Not only is the system easy to integrate, but it also crafts and submits well-structured, data-driven responses that have significantly improved our win ratio. In fact, our success rate has increased more than we expected. It's like having an expert team handling disputes 24/7, without lifting a finger.

Another huge plus: accuracy. The system knows which evidence to pull and when to act. No more missed deadlines, no more manual back-and-forth, no more guesswork. Just clean, reliable results.

douxds
Spojené státy
Doba používání aplikace: Více než rokem
2. květen 2025

Solid app that works well. They have great comms and are willing to help. This keeps the chargeback number very low too and is great for a high or low volume store while being cost effective.

Vanera™
Spojené státy
Doba používání aplikace: 7 měsíci
25. červen 2025

Disputifier doesn’t just help you win disputes. They take all the stress out of the process. Their team is fast, professional, and genuinely cares about your store’s success. The communication is amazing and they handle everything with precision. Easily one of the best services I’ve ever used for my business.

Mae London
Nizozemsko
Doba používání aplikace: 6 měsíci
4. září 2024

If a customer files a dispute while the package is in transit, they will automatically refund the customer, which will contribute to your losses and can Aid in customer fraud attempts. Additionally, they won't be able to resolve the issue for you, and you will still be charged the fee.

BGK Apparel LLC
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Disputifier odpověděl 5. září 2024

Hey there,

The service you're referring to is chargeback alerts. This notifies merchants of incoming chargebacks, and by default, enables an automatic refund to be processed to prevent the dispute.

Although it can reaffirm a refund that was already going to happen anyway due to the chargeback, many merchants are willing to accept this because it prevents the chargeback. This of course avoids any potential issues with your payment processor

If chargeback prevention is less important than maximum revenue retention, you can always opt to turn off chargeback alerts and utilize our automated chargeback recovery solution.

24. duben 2025

Good app and excellent customer service.

An error had occurred in the app settings, customer service helped me with this perfectly and fixed it for me nicely, the app itself works very well for preventing chargebacks and keeping your dispute rate low, they are definitely the best out there
Thanks for the great service Disputifier!

noah-quebec.com
Nizozemsko
Doba používání aplikace: 3 měsíci
Datum úprav: 29. květen 2024

Don't bother with these thieves. They overbilled me $600 and refunded me. But had I not brought it up there is no way to know if they would've refunded those at all. Sad that I had to reach out to get it refunded. Don't see this app lasting much longer.

Berbax
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Disputifier odpověděl 16. květen 2024

You received 320 chargeback alerts between 2/14 and 5/3. 23 of your alerts (7%) were not refunded due to issues like "can't find", "duplicate", and "already a chargeback". We refunded these alerts to you promptly and we also proactively flagged these alerts for credits with Ethoca. As we explained to you, these alerts are automatically submitted to Ethoca for credits. We apply refunds/credits once Ethoca approves them.

This article has more info on alert credits: https://disputifier.crunch.help/en/general-faq-s/what-are-alert-credits

This is 1/3 reviews left by the same merchant for the same concern.

28. říjen 2025

This app is a must have and have helped us combat fraudulent chargebacks. Casey was very helpful and quick in the support chat.

SnoreSolvers
Švédsko
Doba používání aplikace: 15 dny