Arvostelut (49)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 94 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
Muokattu 29. toukokuu 2024

Don't bother with these thieves. They overbilled me $600 and refunded me. But had I not brought it up there is no way to know if they would've refunded those at all. Sad that I had to reach out to get it refunded. Don't see this app lasting much longer.

Berbax
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Disputifier vastasi 16. toukokuu 2024

You received 320 chargeback alerts between 2/14 and 5/3. 23 of your alerts (7%) were not refunded due to issues like "can't find", "duplicate", and "already a chargeback". We refunded these alerts to you promptly and we also proactively flagged these alerts for credits with Ethoca. As we explained to you, these alerts are automatically submitted to Ethoca for credits. We apply refunds/credits once Ethoca approves them.

This article has more info on alert credits: https://disputifier.crunch.help/en/general-faq-s/what-are-alert-credits

This is 1/3 reviews left by the same merchant for the same concern.

17. kesäkuu 2024

This is truly the worst app you can install. STAY AWAY FROM THIS COMPANY. This predatory company charged us for disputes that were closed before even installing the app and refused to refund us. They charge $27.5 per case which is truly ridiculous and you cannot disable that feature once installing the app. Then, they boast a 90 day money back guarantee, but refuse to honor it for no apparent reason while this is not mentioned on their website

Pheromania
Kanada
24 päivää sovelluksen käyttöä
2. heinäkuu 2023

SCAMED US ALMOST 10k DONT USE THAT APP
We just download disputifier this week
They checked our chargeback on the full history of the shopify
they took all the resolved chargeback of the 6 last years and claimed they resolved themselves
they debited me 9640 dollars today
its a scam
I ll have to charge back the full debit from shopify

mrcnoir
Portugali
6 päivää sovelluksen käyttöä
Disputifier vastasi 24. heinäkuu 2023

Hi, Your charge was fully refunded within 1 day.

You chose our annual plan which clearly states it's an upfront payment for 1 year worth of chargebacks. This plan is customized based on your sales + chargeback volume. Since you had ~$80K in annual chargebacks, this is the plan made for your store.

We sent a reminder email the day before your plan was charged.

This charge was made extremely clear and you were amicably refunded/switched your plan immediately after you requested it.