レビュー (882)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2023年2月9日

DoFinder is a very good Search Engine Tool that can make a big difference in your store conversion rate by giving your customers better searlch results,
their customer service is super excellent espacially Roco; thanks for your support & patience, all set up now!
The only concern in my openion is the pricing which is high & need to be revisited.
https://nutritionplus.com/
Thanks
Walid

Nutrition Plus
カナダ
アプリの使用期間:約1ヶ月
編集日:2021年10月5日

EDIT4: German speaking support is very good, very happy with them. The whole set up took a little, but I believe tonight we can finish the implementation!
EDIT5: I have removed doofinder, since I need to have the order of products identical to the order of the items in the store, plus it should not use the item descriptions, only the tags.

bentelinn home
ドイツ
アプリの使用期間:28日
DOOFINDER SL が返信しました 2021年9月13日

We are very sorry that the initial configuration and setup was not as smooth as it should have been. Sincerest apologies for the inconvenience. We think all is fixed now, but in case we have overlooked anything, or you have any further concerns or doubts, please do contact us. We are here to help.

2023年3月20日

At Vellica.com, we sell engraved crystal and acrylic awards and corporate gifts typically as B2B. Lauren at Doofinder.com helped me understand and configure the app for the trial. Over that time, she contacted me 3 times to check in and advise. As an example, when using the site's search bar with the term "oval", the results - which populate lightning fast - display awards with oval bases, tops, or any other component with the word oval in the description. It's AI capability helps the app to improve as more searches are done by prospects. It keeps tract of CTR and Conversions resulting only from searches done via my website search bar so I know if I'm making $ with doofinder, which I already have during the trial period which is now coming to a close. It paid for itself, so I subscribed.

Vellica Awards
アメリカ合衆国
アプリの使用期間:27日
2022年6月30日

STOP NOW - In almost a decade of using shopify I've never written a review. This is the first time I've felt so strongly to do so - listen up. The pricing is less than transparent. Every single time the search updates it counts as multiple requests and out-of-the-box it updates *on every single key stroke*. The whole app appears to be designed to maximize your requests and force you into a higher plan. When I spoke to customer support they had to get a second person to weigh in on how to reduce these requests and that person said "they weren't supposed to say it". Even after disabling all the features arguably designed to maximize your usage as suggested by the "rogue representative" there's still constant drains. I entirely disabled the automatic product synchronization and still got over 100 requests counted for product synchronization for the day. This is before we even discuss the black-hat practices of the search itself. For the 44 searches performed yesterday 1,144 "requests" were made. Every single search on your website will count as a minimum of 26 "requests", so when you're looking at pricing take the plan you want and move two steps up, if not three. This $100+ app is being replaced by a $15 app that does the same thing with clear pricing based on product catalog size.

Oem Car And Truck Seats
アメリカ合衆国
アプリの使用期間:21日
DOOFINDER SL が返信しました 2022年7月1日

Dear sir,
On behalf of my entire team, From Sales to Customer Success, Support, Development and our R&D teams, please accept my sincerest apologies.
We try our utmost best in all spheres, but this time, we undeniably screwed up.
Thank you for taking the time to write the details of all that went wrong. Even though it's embarrassing for all of us to read, details help us understand and diagnose where things went wrong.
I am contacting you directly to apologise in person, and if you don't mind, to get some additional feedback so we can have a better understanding of what went awry.
Juan M. - VP

2023年7月11日

Fenomenalno!
Veoma korisna aplikacija, a support ekipa je uvek spremna da izađe u susret.

Preporuke

Kuce i Mace
セルビア
アプリの使用期間:約3時間
2020年11月9日

Completely messed up my website. I am trying to remove the search bar coding. Use them at your own risk.

RisaRose Luxury Shop
アメリカ合衆国
アプリの使用期間:2日
DOOFINDER SL が返信しました 2020年11月9日

We are terribly sorry you had problems with our app...
We are contacting you directly to help you solve whatever happened.

2023年6月8日

Doofinder has transformed the search feature on our websites. More visibility for our end users leads to a better conversion rate. Thanks to Nicole for her professionalism and taking the time to show the different features of the app. Highly recommended!

GovEyewear
アメリカ合衆国
アプリの使用期間:40分
2021年3月19日

We have used this on our MrCrimbo Website and it has had a positive impact on the customer experience. Working with Kiran is a pleasure and responses and solutions are quick.

XS-Stock.co.uk
イギリス
アプリの使用期間:24分
2023年9月26日

Paint Stop Limited
イギリス
アプリの使用期間:7ヶ月
2023年10月2日

Hiromi Paper, Inc.
アメリカ合衆国
アプリの使用期間:約1ヶ月