レビュー (853)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年4月22日

Spam

oceanien.ch
スイス
アプリの使用期間:約1時間
2023年4月14日

Aucun service client, aucune aide pour nous aider à la configuration du module , nous ne recommandons pas,

ont dois se débrouiller seul

TECIN-PRINCIPALE
フランス
アプリの使用期間:約1年
DOOFINDER SL が返信しました 2023年4月18日

Nous vous avons certainement déçu. Nous n'avons pas pu vous aider à la configuration et vous vous êtes senti abandonné et sans aucun support.

Nous pensons que le problème ...

編集日:2024年8月8日

"DooFinder Support is NON-EXISTENT and many Glitches/Issues"

We've had Doofinder set up(enterprise level, so we had EVERY feature at $108/month) on our site for nearly a year now (started 8/23). Although the interface seemed great at first, it wasn't very configurable with our large catalog of products (about 400 visible and 200 non visible). We had random glitches where all products were seen by ...

Earthwise Packaging
アメリカ合衆国
アプリの使用期間:12ヶ月
2024年2月7日

Very bad experience. Very satisfied at the beginning, but the problems soon piled up.

Images are not visible when searching, and they cannot solve the problem. I've been emailing for weeks now, and they don't read the content of the emails.

So be careful! I wouldn't recommend this app.

kleinkantoor
オランダ
アプリの使用期間:10ヶ月
DOOFINDER SL が返信しました 2024年2月9日

We deeply regret the inconvenience you faced. We've swiftly addressed the image visibility issue for all your countries. I have checked with the support team, and the problem ...

2022年10月10日

A useless app that does what our normal search engine does unless you add loads of add ons and the prices for everything is astronomical!
Because of this I cancelled our subscription only to be charge AGAIN after I unsubscribed and deleted the app!

Cecil's Confectionery Ltd
イギリス
アプリの使用期間:10ヶ月
編集日:2023年6月10日

I did love this app when it worked however searches even by the exact name are not working for me. I have reached out twice for help once 20 days ago and second time 12 days ago. I am cancelling my service. Too bad, it was good while it lasted but customer service seems to be lacking once they have your money. I even pay for the upgraded plan and am paying $129 US per month. Save your money and ...

decoronadimehamilton
カナダ
アプリの使用期間:7ヶ月
DOOFINDER SL が返信しました 2023年6月13日

We sincerely apologize for not meeting your expectations and the inconveniences caused.

We fell short in providing the level of support and service you deserve.

As per our ...

編集日:2022年9月12日

This is a good app, however I only gave a 1 star rating as this did not work 100% as an out the box solution. The app needed to be adjusted slightly in order to work perfectly with our store, and unfortunately the team at DooFinder are unable to offer any type of coding help and I was advised to get an external developer to help.
The app itself is great and has lots of features, however the price ...

Yoga Studio Store
イギリス
アプリの使用期間:4ヶ月
2023年5月22日

Durante el periodo de prueba funcionó increíble, pero desde que lo contratamos está teniendo muchas fallas cómo que los clientes no puedas dirigirse al producto que ven, o agregar el carro. Pagamos 2 meses sólo para empeorar la experiencia. Aún estamos esperando la devolución de dinero y que eliminen nuestra tarjeta de crédito

Carnaval
チリ
アプリの使用期間:3ヶ月
DOOFINDER SL が返信しました 2023年6月13日

Sin duda algo no ha funcionado bien y no hemos sido capaces de ayudar en tiempo y forma para resolverlo.

Suena como que quizá ya sea demasiado tarde y eso es totalmente ...

2023年4月13日

This app was great until sales stopped as the product stopped working. I called my sales rep several times at the number on his contact page. There was no answer and no way to leave a message, I sent three emails to tech support with no timely response. I then emailed my sales rep directly, and he returned my call. I was only made aware of the DOOFINDER failure when a customer called saying he ...

KLM Performance
アメリカ合衆国
アプリの使用期間:2ヶ月
DOOFINDER SL が返信しました 2023年4月14日

Clearly, we did a very poor job in assisting you, which, quite understandably, left you feeling helpless, frustrated, and unsupported. Unfortunately, a series of very rare ...

2021年9月14日

This app cheated the search count of our website. Charging extra cost for mobile version is dishonest. We are contact but no response from Search bar & filters team.

follus.com
ベトナム
アプリの使用期間:約1ヶ月
DOOFINDER SL が返信しました 2021年9月15日

We are very sorry that your experience with our app was disappointing. We are trying to contact you by email and phone to solve any problems asap.