Dotdigital Email&SMS Marketing

After signing up with Dotdigital we've been very pleased with their excellent level of customer service, professionalism & quality of product. In particular a special thanks to Kayla who has been an absolute superstar!

I've been using the Dot Digital platform for around 5 years now. The platform is very intuitive and the account management / support is next level.
Chris in the Sydney office has been so helpful in setting up our automations and is always very responsive when I need support.

We use DotDigital for our email marketing. Very powerful platform with great customer support. We're fans.

We transitioned over to Dotdigital from another large player in the Email Marketing space and we couldn't be happier with the service we have received. They have helped streamline our EDM's and SMS and our deliverability/open rates are up by 15+%.

Our CSM Eloise is constantly helping us streamline and automate our campaigns and always informing us of best practice. It's actually nice to have a proper account manager, something we didn't have before at our previous Email Marketing Partner. Plus We're actually paying less! Wish we switched years ago.

We love the DotDigital platform and LOVE their customer support team even more! We've been on the platform for years and it continues to grow with more and more professional features. Our favourite feature is the drag & drop program builder, this enables us to build customer journeys that take in a large amount of data points to create a unique personalised connection with our customers. Highly recommend.

We are loving the DotDigital Platform so far - we moved over from another edm platform 6 months ago with the aim to streamline our emails, protect and improve our sender reputation, and increase engagement! Already we have introduced many successful triggered programs and improved our open rate dramatically, with more targets on the horizon as well!

We are super happy with our account manager Eloise - honest, helpful and with a small-business mindset, she is always helping us use our limited time wisely, inform us of best practises and bringing great ideas to every single meeting.

You definitely need to put the work in to make the product worth-while, but Dotdigital provides opportunities and the information & support you need to do so!

Weve been using DD for a few years now and it has really streamlined our EDM's for us. They have great CSM's and customer service team that get back to you super quickly!

Been using the platform for around 2 months. Giving a 5 star review for Eunice as our customer success manager. Though we might have experienced a glitch and the platform can be quite complex to understand, our customer success manager and support team managed to come up with a solution to assist. Keep up the good work.

Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.

Dot Digital integrates well with shopify stores and provides a great level of marketing automation and detail. The customer support from dot digital is even better.