Dotdigital: Marketing Platform , 26 avaliações

I'm a retailer with an aggressive email marketing program. We switched to dotdigital five years ago and although I found it spendy and it took us a bit to figure it out, performance has been consistently excellent. Also, and most important to me, the customer service support has been top drawer.

I could not be more impressed with the program, service, and most importantly RESULTS!
Dot Digital was a strategic decision that we implemented due to clear areas of opportunity that we believed were being missed with our provider at the time.
We set very specific targets for the Dot Digital platform and team. We've not already hit and exceded those goals (not a small feat), but continue to innovate and improve our marketing strategy both tactically and revenue-wise.
This application has allowed us to use our customer data in a way that our customers want it to be used and the results of such speak from themselves. Highly recommend anyone planning on taking their customer interactions / direct marketing strategy to the next level, get in touch with your local Dot Digital team!

Super helpful support team :) Really easy integration!

Dotdigital is in our main centre of all our marketing actions. We are working together with Dotdigital and they helped us to boost our sales with 3X. Excellent customer support and our account Manager Eunice, is a rising star. She's meticulous and helpful in helping me bring my ideas into fruition. DotDigital is a must have tool for any company that wants to grow the sales~

Been using the platform for around 2 months. Giving a 5 star review for Eunice as our customer success manager. Though we might have experienced a glitch and the platform can be quite complex to understand, our customer success manager and support team managed to come up with a solution to assist. Keep up the good work.

Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.

Absolutely LOVE dotdigital and can't recommend it enough. We all know how tricky things can get with emails and setting up particular settings for them and our Customer Support Manager Emily, along with people in their live chat team including Adam and William have been super helpful and quick in resolving issues along the way of it all - thanks team!!

We love the DotDigital platform and LOVE their customer support team even more! We've been on the platform for years and it continues to grow with more and more professional features. Our favourite feature is the drag & drop program builder, this enables us to build customer journeys that take in a large amount of data points to create a unique personalised connection with our customers. Highly recommend.

We have been using DotDigital for over a year now and couldn't be happier with the program and service. The user experience is amazing and the features are well advanced. We send out weekly emails to our database and also have numerous automations running throughout the year.

I would highly recommend DD to anyone looking for an email marketing platform.

So easy to bring data over into a workable format. From allowing full automation to tracking tracking results from tests - the team at dotdigital are super helpful and the program is really easy to use. Highly recommended for novice emarketers and advanced emarketers.