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Worthless service! I installed this app and some things needed to be changed, so I contacted them. They asked me to give permission, which I did. THEY HAVE BEEN IGNORING ME FOR WEEKS AND I HEAR NOTHING AFTER CONTACTING THEM SEVERAL TIMES.
BAD APP AND CUSTOMER SERVICE.
how it is working with shopify?
The app does not display our currency in a grammatically correct way. I asked support to update it and referred to a respected source (European Union portal) and the answer was: "I'm sorry but this is simply how we decided to display the Lev symbol ever since we launched the app. Everyone that has our app installed is seeing it without the dot and you can see it displayed the same even on our online demo store: https://doubly-2.myshopify.com. However if you find this situation to be negatively affecting your store, then I have to say that we understand if you decide to uninstall our app and try a different converter." So yeah, basically do not expect any support or professionalism - it is what it is.
it dosen't work with me
not yet had the chance
dont change currency for store
it is not work
Currency converter feature not working for selected currencies
Hi BEST Currency Converter team,
I am writing to report a bug in the currency converter feature of your app. The function is not working for selected currencies, such as Polish zloty and euro.
I have installed the app on my phone and set it to English. I have also enabled all the functions in the app. However, when I try to convert Polish zloty or euro to another currency, the function does not work.
I have tried to reproduce the problem on a different phone and with a different internet connection, but the problem persists.
I would appreciate it if you could look into this issue and fix it as soon as possible.
Thank you for your time and attention to this matter.
Sincerely,
Oleksii
this app is not working on my website i tried everything
tried what the directions said, but it was not effective