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it's not working properly it shows that its disbaled but sill i have to pay 10$ every month and there is no proper way to disable it
We have reached out to you via email on how to enable and disable the app. We've checked and the app is running properly on your store. If there is anything else we can do to help please let us know, if you wish we can also offer you app credit for the 10$.
They keep charging me even after uninstalling it. So horrible! They never responded to my email.
Hello, we're very sorry that initially it took us longer to respond, it was right after the holiday period and we had a lot of support tickets to respond too. The app entered a new billing cycle before you uninstalled it and that’s why you were charged. We offered you a refund for the past 2 months and also app credit for another month to make up for the delay in the response. Thank you for your understanding!
I really wanted to use this app, but it keeps giving my customers errors and i've tried contacting support and no one has responded.
At the beginning it was showing just 2 currency even if i payed for it. Then I mailed them and they said it was working. Then it started to not work again, I realized that the app was not working since months because someone warned me. I disabled the app and I asked a refund and they said I have no proof for that and they won't make a refund.
bad
The currency is not getting updated while checking out, missed out so many international orders, also did not update us personally if there's anything you wanted us to update in our Privacy Policy.
Worthless service! I installed this app and some things needed to be changed, so I contacted them. They asked me to give permission, which I did. THEY HAVE BEEN IGNORING ME FOR WEEKS AND I HEAR NOTHING AFTER CONTACTING THEM SEVERAL TIMES.
BAD APP AND CUSTOMER SERVICE.
We actually lost hundreds of dollars in refunds as this app often will incorrectly convert prices (always lower) that the actual price. Customers purchase and then are extremely angry about being charged more. We've reached out 5 times to get it "fixed". Never was.
Ne fonctionne pas malheureusement...
Overcharged me for 12 months for the Free plan I’ve subscribed originally as I only used 5 currencies. No reply for my complaint email in which I’ve requested to cancel and refund. Bad very bad