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Love this app. Not sure why Shopify doesn't have this built in to POS. But this app is great for creating and bringing in draft orders into the POS cart, checking out customers and allowing me to create new custom orders and services as needed. My store sells services in addition to products, and there's no other app out there that lets me add custom services with existing products from my store to my POS cart.
I also like this app because it lets me actually create draft orders right within POS. Other draft order for POS apps are good but they only let you bring in existing draft orders that are created from Admin. I can also edit draft orders which is nice.
The other thing I like is that I can attach more custom statuses to my draft order, so it acts like a work order in a way. Customer service is really responsive and great.