Drop Hint 2.0 SMS Email Postal , Počet recenzí: 88

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 81 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
21. prosinec 2021

Great app! Easy to customise and it perfectly matches our theme. Great way to obtain additional sales

Thames Equestrian
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář AppSolute odpověděl 7. červenec 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you find it to be a great app and that it is easy to customize to perfectly match your theme. We agree that it's a great way to obtain additional sales and engage with your customers. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in maximizing its potential for your business.

22. prosinec 2021

We needed a fully customisable HTML/CSS solution to create continue brand aesthetics across our store, we couldn't find any other solution that allowed us to do this, so we are very happy to have found Appsolute.

Natalie Marie Jewellery
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář AppSolute odpověděl 7. červenec 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that our app has provided you with the fully customizable HTML/CSS solution you needed to maintain consistent brand aesthetics throughout your store. We understand the importance of aligning your brand and appreciate that our app has met your specific requirements. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app (Appsolute), and we're here to support you in creating a cohesive and visually appealing brand experience for your customers.

14. září 2022

This app has been fantastic and our customers love it. We are a jewelry business and we keep seeing fantastic results. Especially now as the holidays are about to ramp up. The developers and owners of the app are SO responsive, they call you back, they help fix issues and they truly care. Not many apps do this -- so we have been grateful for them as we have a lot of customizations. They also helped us do the development since our team did not handle the bandwidth. They were able to meet our deadline and we are so happy because sales keep pouring in! Amazing app - highly recommend!!

Lindsey Leigh Jewelry
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář AppSolute odpověděl 7. červenec 2023

Thank you for your enthusiastic feedback about our Drop A Hint 2.0 app. We're thrilled to hear that it has been fantastic for your jewelry business and that your customers are loving it. It's great to know that you're seeing fantastic results, especially during the holiday season. We pride ourselves on our responsive customer service, and we're glad that we've been able to assist you with any issues and customizations. Meeting your deadline and helping you with the development process was a priority for us, and we're delighted to see that it has led to increased sales for your business. We appreciate your recommendation and are grateful that you chose our Drop A Hint 2.0 app. If you have any further questions or need assistance, please don't hesitate to reach out.

12. srpen 2022

We are extremely happy with the Drop a Hint app! It was easy to add on and is very user friendly from our end and for the customers to use. We've already seen increased use of it with our clients. We like the customization ability for the message and the reporting options. Overall, we are very pleased with this app!

Mountz Jewelers
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář AppSolute odpověděl 7. červenec 2023

Thank you for your wonderful feedback and for choosing our Drop A Hint 2.0 app! We're delighted to hear that you are extremely happy with the app and that it has been a user-friendly experience for both you and your customers. It's great to know that you have already observed increased usage and found value in the customization options and reporting features. We're committed to providing you with an excellent app and are here to support you every step of the way. Thank you again for your positive review, and we look forward to continuing to exceed your expectations with our Drop A Hint 2.0 app!

24. leden 2022

I'm still setting this up but I LOVE that it's even possible to send hints. It's been easy to set up. Once it's live and working I'll be able to adjust my rating to reflect how it actually works. So far so good though! Customer support has been great too.

IN YOUR FACE SKINCARE
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář AppSolute odpověděl 7. červenec 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you love the concept of sending hints and that the setup process has been easy for you. We understand that you're still in the process of setting it up, and we appreciate your willingness to adjust your rating once you've experienced how it works in action. We're here to support you along the way, and our customer support team will be available to assist you whenever needed. If you have any questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're excited for you to see its full functionality and potential soon.

23. listopad 2021

Quick help with some issues I had. Nice app with a lot of choices and works great now. Thank yo u :)

Ringholder
Švédsko
Doba používání aplikace: Asi měsícem
Vývojář AppSolute odpověděl 7. červenec 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that our support team was able to quickly assist you with any issues you had. We're pleased that you find the app to offer a lot of choices and that it now works great for you. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we appreciate your support.

14. listopad 2022

What a great idea for an app! This one goes above and beyond what i expected. And the follow up when i reached out for direction was outstanding. Thanks again guys! You did good!

Tusen rosor
Švédsko
Doba používání aplikace: Asi měsícem
Vývojář AppSolute odpověděl 14. listopad 2022

Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you find it to be a great idea and that it exceeded your expectations. We strive to go above and beyond to provide outstanding support and assistance, and we're glad that our follow-up met your expectations. Your appreciation means a lot to us. If you have any further questions or need any additional guidance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app. Thank you for your kind words and for choosing our Drop A Hint 2.0 app.

8. srpen 2022

Great app. Easy to set-up and implement. Their team has been incredibly responsive and helpful when it comes to helping us.

Flowerboy Project
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář AppSolute odpověděl 7. červenec 2023

Thank you for your feedback on our Drop A Hint 2.0 app. We're pleased to hear that you find it great and that the set-up and implementation process was easy for you. We pride ourselves on providing excellent customer support, and we're glad that our team has been incredibly responsive and helpful in assisting you. If you have any further questions or need any additional help, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're committed to ensuring your continued satisfaction.

8. březen 2023

The app team on this app is so incredibly helpful. The admin isn't the most intuitive and the help documents don't really exist but the team that supports this app more than makes up for anything that is missing. The chat feature is crucial and the team is extremely responsive. I had a lot of specific requirements for this feature and they went above and beyond to help me create the desired experience for our brand. I'm excited to introduce this new revenue stream to our site.

Brighton
Spojené státy
Doba používání aplikace: 26 dny
Vývojář AppSolute odpověděl 6. červenec 2023

Thank you for sharing your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that our app team has been incredibly helpful to you. We apologize if you found the admin interface less intuitive, and we appreciate your understanding regarding the lack of comprehensive help documents. However, we're glad to know that our responsive support team has more than compensated for any missing information. It's fantastic to hear that the chat feature has been crucial for you, and our team has gone above and beyond to assist you in creating the desired experience for your brand. We share in your excitement to introduce this new revenue stream to your site. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you and ensure the success of your brand.

Datum úprav: 15. listopad 2022

UPDATE - Support reached out and gave us guidance in how we can solve the problem. Looks like support's emails were also going into junk. Updating my rating from 2 stars to 4. Love this app but we are having trouble with emails going into junk folders. I reached out twice now to support and no one has responded.

GURHAN
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář AppSolute odpověděl 14. listopad 2022

Thank you for updating us on your experience with our Drop A Hint 2.0 app. We appreciate your feedback. We apologize for any inconvenience you experienced with support emails going into the junk folder. We're glad to hear that our support team reached out and provided guidance to help solve the problem. We understand your frustration with the delayed response and apologize for the inconvenience caused. We appreciate your understanding and willingness to update your rating to 4 stars. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.