DropCommerce: US Dropshipping
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I have been using this app for a few weeks now at https://www.voicenatural.com . The interactions with the team have been super helpful. I went for a pre-built store to save me time in sourcing products. Do note that the shipping by a few vendors maybe restricted to the US and Canada (so tailor your ads to those locations).
Thanks for the feedback! We're happy to help :)
Best wishes,
- DropCommerce Support Team
This app is excellent. All the features I need in one place. Very responsive customer service AND excellent resources and tutorials. Highly recommend! Thank you!
We're happy to hear that you are enjoying it :)
We wish you the best of success!
- DropCommerce Support Team
I recently started my e-commerce journey with Dropcommerce, and I couldn't be more pleased with the experience. From the very beginning, the platform has exceeded my expectations in every aspect.
The product selection is fantastic, offering a curated marketplace that makes it easy to find high-quality items for my store. The user interface is intuitive and user-friendly, making the entire process from product selection to integration into my online store seamless.
What truly sets Dropcommerce apart is their outstanding customer service. I had a few questions and concerns, and the support team was not only prompt in their responses but also incredibly helpful. They addressed all my queries with patience and provided clear, concise solutions.
I appreciate the transparency and reliability that Dropcommerce brings to the table. It has significantly reduced the complexities of managing inventory, allowing me to focus more on growing my business. Kudos to the team for their dedication to customer satisfaction!
We have only been using this app for a short time. However, their customer service has been top notch! Jim has been wonderful to work with! He helped us set everything up quite quickly and answered all of our questions almost instantly. We have considered offering a dropship option for our retailers for some time now, and after lots of research felt that DropCommerce was best suited for our needs. We love that their model is based around U.S. brands and that they lean towards quality. So far everything is going smoothly. Highly recommend.
I absolutely love DropCommerce! I love how you can search for values and connect with the brands/suppliers directly. Their customer service is top notch as well! They are always incredibly helpful and friendly any time I have a question. I see a lot of comments regarding the low profit margins, but that has nothing to do with DropCommerce. That's from the brands/suppliers directly. Just don't sell those products. There are tons of brands in the app that have good margins.
If you're looking for high quality, ethical products this is the best place to find them!
We love you too!
Haha, but in all seriousness, we're happy to hear that you're enjoying our app! You get it!
We look forward to working together for a long time :)
- DropCommerce Support Team
I tried for a year to get this service to work and constantly ran into issues and bugs. Products wouldn't sync correctly so it was always double work to go to the manufacturer's site so I could try to sort out what the issues were and how I needed to manually override things. Customer support is sporadic. Sometimes you get help and other times it will be silence for days. I paid up front for the year so they really didn't care if they helped me or not - they already had my money. If they could get their product to work, I could see how it would be awesome for drop ship stores. Unfortunately, they are missing the mark at the moment.
Hey there,
I'm so sorry to hear that you have encountered issues with our platform. Thank you for being with us over the last year. We have made some major changes and improvements over the last year, and have some really big updates coming early this year.
Please rest assured that we absolutely do want to help you, regardless of if you are on a monthly plan or an annual plan. I apologize if there was any delays in your interaction with our support team, but we certainly do want to help, and to make things right.
Please reach out to our support team and we will prioritize your ticket to make sure we get things resolved for you immediately.
I love this app...to be able to find merchants from North America, and to be able to have them shipped a lot sooner than other merchants is great.
Thank you so much for your review! We look forward to helping you build your US/Canada based business :)
I really like this app. It is easy to navigate and the product selection is very good. The fact that using this app reduces the shipping time to customers in the US and Canada is a big selling point for me.
The customer service is also great and you get a response in a timely manner.
We're happy to hear that you're enjoying it!
Wish you the best of success :)
- DropCommerce Support Team
Great products, INCREDIBLE customer service. Every time I have a question, Patrick or someone on his team responds ASAP and actually helps. I hope they keep adding more vendors because I love the convenience of the app. Yes, your profit margin looks lower versus sourcing vendors individually, but get back to me once you actually start selling. DropCommerce saves you you a ton of time because it automates so much of the process. It's worth it.
Thanks for the review, we're here to help!
We're onboarding new suppliers every week, and we're working on improving your profit margins :)
Stay tuned!
- DropCommerce Support Team
I reiterate that this is one of the best Collections of quality Sustainable & ethically-sourced goods provided by the USA or Canada.
Thank you for the review :) We appreciate your feedback and we will continue to add more sustainable and ethically-sourced goods.
Patrick, DropCommerce Founder