レビュー (25)

総合評価
2.9
評価レベルごとの件数
  • 評価の40%は5つ星です
  • 評価の0%は4つ星です
  • 評価の8%は3つ星です
  • 評価の16%は2つ星です
  • 評価の36%は1つ星です
2023年12月6日

What can I say, I have been trying to use this company for around five years now, and it's so far never improved it's process at all. I'm not surprised that shopify keeps taking the app down.

Cons:
Refuses to connect and sync to your store.
Unusable mock-ups.
Kindergarten level customer service.
Overcomplicated order fulfillment process.

Pros:
A large catalog.

I Recommend to everybody to use YOYCOL or PRINTFUL instead

tunnellsCo.
イギリス
アプリの使用期間:3年以上
dropshipcnが返信しました 2023年12月7日

We apologize for any inconvenience you may have experienced with our app. We want to assure you that our app operates in auto-running mode for order fulfillment. This means that you are not required to undertake any additional procedures or manual interventions.
The reason behind this issue lies in a recent requirement for an app update from Shopify. To resolve this, we provided a tutorial video outlining some simple procedures to follow. Rest assured, these steps only need to be completed once and will ensure smooth functioning thereafter.
Should you have any concerns, please feel free to contact our customer team. We love to support you anytime :)

2021年2月4日

The app has good products, and I like the editing software. the app takes forever to load tho, and was down almost a week. And now, I can't log on to edit my items. Be cautious.

GCODEGFB
アメリカ合衆国
アプリの使用期間:2年以上
2021年6月19日

Lots of products to choose from and the design interface is easy to use once you learn how it works. Would love to see the update on the website.

Mile High Gear
アメリカ合衆国
アプリの使用期間:2年弱
編集日:2021年4月7日

Hello The app is gorgeous , beautiful and there are many great options for design But I have a little comment. The image quality of product photo is poor. There are not many options to display the product at all. And I don't know how to make pictures of the product during the show in the store more than two pictures with more detail Please help.

Mishastyle
サウジアラビア
アプリの使用期間:1年以上
2021年6月10日

No one responds back to you. It's difficult to do business with a company that has poor customer service.

NYC Pawsome Squad
アメリカ合衆国
アプリの使用期間:1年以上
dropshipcnが返信しました 2021年6月10日

We are terribly sorry about your experience. As we check your last contact with us was on Sep 8, 2020, about the bulk quotation and we have replied on the same day. We did not get further contact from you since then. Would you please try to email us again with another email box? We will try our best to assist you. Thank you :)

2022年11月25日

De bon produits, et un très large choix. Par contre, une extrême lenteur du site… quand on arrive a se connecté. Et on peux que le faire a peu près correctement par Shopify car en direct, il reconnais plus rien. Interface un peu simpliste, manque cruel de fonctionnalité indispensable. Malheureusement, je ne l’utiliserais plus avant une refonte totale du site.

eva-brini
フランス
アプリの使用期間:1年以上
dropshipcnが返信しました 2022年12月19日

Merci pour votre avis! Nous nous excusons pour votre mauvaise expérience avec notre application. Comme nous le savons, de nombreuses raisons affectent la vitesse de l'application. Nous le testons à nouveau et cela devrait bien fonctionner maintenant.
Nous remarquons également que vous avez listé plusieurs de nos produits qui sont prêts à être lancés sur votre boutique. Si vous avez des questions sur leur ajout au magasin ou sur la passation de commandes, veuillez nous en informer et nous serons heureux de vous aider. Merci!

2022年12月15日

This supplier has great products, especially in relation to dresses, but there are the following issues with this supplier:

- Mock-ups are garbage, especially the male mock-ups for things like jackets. The models look bored and the way the images are generated don't make them look good at all.
- Import from Shopify is rubbish. If you don't have a phone number for the client, then forget it. It won't work. It takes about 15 minutes to properly adjust the order, which requires you putting in a telephone number, even if you don't have one for the client. Which usually means putting in your own number or a dummy one, both of which are pointless. It then requires all kinds of syncing to make it work.
- Customer service is next to non existent. The latest issue involved over 6 emails over 2 weeks just to get the order sent out, then the fedex courier they used refused to deliver the item to the client despite the client contacting them (not dropship's fault), but this could have been resolved if the company had contacted the courier getting them to deliver the item. Lack of contact, and over 9 emails and still no idea where the order is or what is going on.
- The app doubled up one of my orders and sent two items to the client, which they refused to respond to my demands to cancel the second order, and issued two dresses. They also CHARGED ME for 2 dresses and have not responded to requests for a refund.
-Their design engine and software is ancient and needs updating

Unfortunately, one of their dresses is a bestseller for me, which is all the orders above, but I am looking for alternatives. Don't even start with this company because the items aren't worth the hassle and bad reviews.

Frustrating and poor implementation.
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Future Is Retro
イギリス
アプリの使用期間:約1年
2020年3月30日

Я дизайнер, совершенно случайно увидела отзывы и решила попробовать, установила почти месяц назад, до сих пор работаю, ежедневно в творческом креативном процессе. Спасибо службе поддержки, отвечают быстро и помогают решать возникшие нюансы. Очень рада, что сотрудничаю с DropShipCN

FCatherine
ロシア
アプリの使用期間:約1年
2023年11月10日

One of the most advanced manufacturers. Very wide variety of products, decent design interface, good quality print and fabric. Of course, you need to order samples for every new design/item, but this is a rule of thumb while dealing with any manufacturer - you need to see how the new design looks, where it needs to be adjusted, where the mockups are wrong (it happens often, but again, it is true for every manufacturer), what sizing for this particular item is.
Manufacturing time varies, not sure what does it depend on, but it's usually longer if I order samples of the new design. I always order with express shipping and include its cost in the price for the customers, though it does make it jump twice as high :( Again, this is the case for the most of manufacturers from that region.
Overall, one of the best manufacturers in that region and around the world as much as I know.
Support response is good but one needs to use a chat at their web site and do it when there's a daytime in China - in this case, the response is instant. If you use email or chat when they are offline, then their initial response may be much slower.
Mockups could've been better, but if choosing between quality of products and mockups, I would choose products, of course, and they are mostly very good.

Holodeck Design
アメリカ合衆国
アプリの使用期間:約1年
編集日:2020年5月20日

A few flaws with them but they new try them out and they will correct anything for you. Give them a try and build up with them together!

HaveFaithClothingCo
アメリカ合衆国
アプリの使用期間:約1年