Recenze (29 851)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
14. říjen 2024

Following up on a sale status. Once I received the correct information for assistance. Chrissy from DSers Support Team, was able to answer my questions and provided information that was needed.

Thanks
Chrissy

Adventure Rite
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 15. říjen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. říjen 2024

Great product though I hate the back and forth of fulfilling orders.

Staff are always very supportive and are awake 24/7 and very helpful

I recommend

The developers should work on easier order fulfillments with notification sent to email or brought on screen etc

Style & Bounce
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 31. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24. říjen 2024

The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient

Candeluna
Německo
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 27. říjen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. říjen 2024

Lina was really helpful when attending to any concerns I had. She was also very prompt and clear when emailing her.

Anzari interiors
Austrálie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 15. říjen 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. září 2024

The app is not extremely complicated to work with however there are things to know and that is where Dsers customer service excels....If you have questions they get answered quickly in live chat sessions. I recommend using this app.

Vibe HRS
Kanada
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 8. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9. září 2024

I contacted customer service via Messenger. A service representative named Rfimp answered very quickly and solved the problem to my satisfaction

ELECTRO ONLINE
Izrael
Doba používání aplikace: Téměř 3 roky
Vývojář DSers odpověděl 10. září 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6. září 2024

I contacted dsers for a payment issue and got fast replies

Studenttimes Shop
Kanada
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 8. září 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29. říjen 2024

ALL OF MY ITEMS ARE SHOWING UP AS SOLD OUT ALREADY. PLEASE HELP ME FIX THIS INVENTORY ISSUE

Digital Dream Depot
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 31. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. září 2024

Jesse was a big help. He/she solved my problem very quickly and was very courteous in the process. I appreciate the quick responses.

Prime Care Products
Spojené státy
Doba používání aplikace: 12 dny
Vývojář DSers odpověděl 5. září 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8. září 2024

Very good costumer service, i love it. They are so fast, can't believe it. The app interface isn't but she was very helpful. Krystal asked for the review so here it is!

Awesome Finland Shop
Finsko
Doba používání aplikace: 19 dny
Vývojář DSers odpověděl 9. září 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team