Recenze (30 417)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
5. říjen 2024

I am super satisfied with the service I got from Vivian. She was understanding and patient with my question and made it easy to get help from customer support. To be honest - it's probably the best customer service experience I've had in YEARS. I've heard it before, that DSers have amazing customer support - and now I've experienced it too! Thanks! :)

Flexiduo.se
Švédsko
Doba používání aplikace: 5 dny
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. listopad 2024

Thank you Selena, on your amazing service. I finally understand why my store pricing is written in a different currency. your help is appreciated.

Essentials Emporium Co
Jihoafrická republika
Doba používání aplikace: 4 dny
3. srpen 2024

Olivia has really put my mind at ease. I thought something was a BIG problem, but it turned out just fine with her assistance. Thank you so much.

Compelling Aim
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 4. srpen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. listopad 2024

Thank you Aurora for helping! always such a great work

NoirLuxxe
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 17. listopad 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8. říjen 2024

Rita was very quick to answer all of my questions and help me resolve my issue!

HeroHaven
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. srpen 2024

Thank you so much Chrissy for you help. She was very patient. She was very helpful, responsive and friendly. she went above and beyond to address my concerns/issues with fulfilling my orders. I appreciate her professionalism and the timely manner in which she handled everything. I would definitely reach out to her again!

All-in-One Haven
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 29. srpen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14. srpen 2024

Celia is the best! i had a shipping problem with my shopify store and Celia was able to isolate the problem effortlessly for me just by running through a few things.

GODISLOVE
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 15. srpen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18. listopad 2024

Absolutely amazing customer service from Villanelle. She spent at least a half an hour patiently assisting me through a connection issue. I have used multiple drop shipping apps, but Dsers is by far the best. Thank you again Villanelle!!!

TIALUXE
Kanada
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 19. listopad 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. říjen 2024

Fast customer support, friendly, helpful! I have seen WAY worse before already, so good job to these guys.

VinoFlow
Španělsko
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 20. říjen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28. říjen 2024

Great customer service and prompt response greatly apricated . I was able to solve my issue :)

Alivmart
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 29. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team