Recenze (30 438)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
16. říjen 2024

Villanelle, me ajudou muito com minhas duvidas referente a plataforma, é uma excelente atendente e muito atenciosa, agradeço pela atenção e compreensão, ela é absolutamente uma fofa.

Villanelle helped me a lot with my questions about the platform. She is an excellent support agent and very attentive. I appreciate her attention and understanding; she is absolutely lovely.

Alpha ML
Spojené státy
Doba používání aplikace: 16 dny
Vývojář DSers odpověděl 20. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19. srpen 2024

Sandy helped me today with an order that needed some changes!! she was awesome and friendly and it went smoothly!! Thank you Sandy :)

Heart Whimsy
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 21. srpen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. srpen 2024

Lena helped me with my questions, and even pointed out the issues with my account I wasn't aware of.
The app takes some time to get used to, but their customer service is amazing. Would recommend.

XY thread
Spojené státy
Doba používání aplikace: 30 dny
Vývojář DSers odpověděl 20. srpen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17. září 2024

the support service is always on point, and its pretty fast. recommended

TheoLight
Bulharsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 18. září 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6. říjen 2024

Help and service from Zoe was wonderful, friendly and explained everything in great detail and helped to solve the request. 10/10
Thank you! =)

Mijn winkel
Nizozemsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1. listopad 2024

Celia has been a pleasure to work with. She answered all my questions quickly and thoughtfully!

DELVA
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 3. listopad 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. září 2024

Spoke to Villanelle, great support! App takes 1-3 mins to change status from waiting payment to awaiting delivery

Harley Boutique
Kostarika
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 18. září 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. červenec 2024

I recently had the pleasure of working with Aimee from DSers customer service, and I am beyond impressed with the assistance I received. Aimee was incredibly nice and attentive, taking the time to understand my issue thoroughly. Her expertise and patience in guiding me through the solution were outstanding. She not only fixed my problem efficiently but also made the whole experience pleasant and stress-free. Thank you, Aimee, for your exceptional service! You’ve made a loyal customer out of me.

Sanrio Center
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 24. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25. srpen 2024

I ran into one of the subscription issue with Dsers. Since, I did not used the feature I was billed for it! I contacted the Dsers support where Holly promptly helped me fixing the issue. Thank You Holly for your support and reffering me to the right department. Thank You.

Babes Fashions
Austrálie
Doba používání aplikace: 16 dny
Vývojář DSers odpověděl 26. srpen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. září 2024

I am new to this dropping shipping. I hope I can make it. Trying to figure out and learning about it. Luna helped me, she was great. She took her time to explain and and answer my questions. I hope I can set up properly because I still have issues on prices and shipping. Still don't know how exactly it will work and I hope it will be smooth. I will give it a try to see if this business will work for me.

wataninc
Spojené státy
Doba používání aplikace: Asi 21 hodinami
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team