Recenze (26 264)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
25. duben 2024

hello there good support from the person Isla it was great support she answered all my question thanks a lot keep up the good work very thankful

CHIVO SHOP & INVESTMENTS
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 27. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16. květen 2024

I got helped by Irene. It was very fast and satisfying, If i have another query I will definitely look forward into asking for more help

Rocko Shop
Mexiko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 20. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12. květen 2024

Extremely happy with the services and the customer support I have received from Wendy. She was extremely thorough in resolving my issue and even assisted me in finding better alternatives for what I was doing. Will definitely continue using this service.

Celo's Ark
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 14. květen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7. květen 2024

Excellent service from Aline, super professional and very aware of what she was doing. Congratulations

Poupem
Brazílie
Doba používání aplikace: Asi 2 roky
Vývojář DSers odpověděl 9. květen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. červen 2024

I needed help with fulfilling my first order and I use tha chat service and Vivian helped me a lot great service and she knows how to treat customers!

amomispets
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 10. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. duben 2024

Wendy is awesome. I am continually relieved with my drop shipping issues (user error) as the support is always fantastic. Quick responses, actual people who know the platform back to front. Seriously, I usually avoid big company FAQ and support as I have better luck elsewhere.

Don't waste your time, get on chat with them and you'll be very happy.

MachineDesigns
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 16. duben 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25. květen 2024

"Rfimp" really helpful, best customer service, answered all my questions. listened to me first and then answered everything an d provide useful information.

AUGUST ZONE
Kanada
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 26. květen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. květen 2024

Holly was great with helping understand and fix my issue. Appreciate her good service. I was going to leave DSers alltogther, through no fault of their own, but due to having Ali express consistently showing in a language I cannot understand. Holly convinced me to stay with Dsers on a basic free plan for now. Thank you Holly :)

The Jones' Who
Nový Zéland
Doba používání aplikace: 28 dny
Vývojář DSers odpověděl 15. květen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. červen 2024

I had the pleasure of working with Chrissy recently, and I must say, she was incredibly helpful in getting things set up with DSers. Her knowledge and expertise made the process smooth and efficient.

Manga Mania
Kanada
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 5. červen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28. květen 2024

I was totally confused by what to do next but Rita from DSers team helped me all the way to helping me sort out the problem ,very proffesional,A+

bargaindiscounts
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 29. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team