Recenze (30 490)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
18. srpen 2024

I spoke with Holly and she was accommodating. She answered my question and gave me step-by-step instructions on how to fix my problem. I wish Holly were available to answer all of my questions.

Patty & Ally
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 19. srpen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12. září 2024

Sandy from Dsers was an absolute delight to work with. She guided me step-by-step through my first order, ensuring a seamless experience. Her attention to detail and willingness to go the extra mile made all the difference. I couldn't be happier with the level of customer service she provided. Truly a testament to Dsers' commitment to customer satisfaction.

Savin Deals
Bahrajn
Doba používání aplikace: 14 dny
Vývojář DSers odpověděl 17. září 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. říjen 2024

Thank you, DSers, for the great support! Special thanks to Esfania from the support team for her professional and pleasant help. She resolved my questions quickly and clearly. Much appreciated!

Auto Akcesoria
Polsko
Doba používání aplikace: 25 dny
Vývojář DSers odpověděl 20. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23. červenec 2024

I recently had the pleasure of working with Aimee from DSers customer service, and I am beyond impressed with the assistance I received. Aimee was incredibly nice and attentive, taking the time to understand my issue thoroughly. Her expertise and patience in guiding me through the solution were outstanding. She not only fixed my problem efficiently but also made the whole experience pleasant and stress-free. Thank you, Aimee, for your exceptional service! You’ve made a loyal customer out of me.

Sanrio Center
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 24. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9. listopad 2024

I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.

LoveBriks
Estonsko
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 10. listopad 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. říjen 2024

I want to thank Aurora for helping me resolving my issue.

Da' AJS Shop
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 20. říjen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. září 2024

I chatted with Celia and it was very helpful.
This app is also great for connecting Aliexpress products to your Shopify store.

BABABAD
Francie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 17. září 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Datum úprav: 21. září 2024

The overall experience was really amazing and helpful for me. Appreciate it
Thank you sooo much ❤️

Digital Bazarr
Spojené státy
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 17. září 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8. listopad 2024

I would recommend this app to anybody who needs help. Lydia help me professionally, very knowledgable and courteous.

Yvonne’s Unique Gifts
Spojené státy
Doba používání aplikace: 16 dny
Vývojář DSers odpověděl 10. listopad 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. září 2024

BIANCA DID A GREAT JOB TO ASSIST ME ON MY FIRST ORDER FOR MY SHOPIFY STORE

My Store
Kypr
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 8. září 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team