Recenze (29 835)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
26. září 2024

zina help me with some issues. Great service.

GiggleGears
Kanada
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5. září 2024

I contacted DSERS support for several questions and Isak answered all my questions with clarity and speed, he explained everything to me to the letter and it was very nice, I recommend

zaramilo
Francie
Doba používání aplikace: 7 dny
Vývojář DSers odpověděl 8. září 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. červenec 2024

I would definitely recommend this app to someone else. I was having test order issues with shopify, dsers and aliexpress. Zina was incredibly helpful in resolving my issue. Her expertise and patience made the process smooth and efficient. She took time to understand my problem and solved it thoroughly by giving me step by step instructions. I am grateful for her assistance and hoping to meet others like her if I don't get her assistance again.

Thank you Zina!!

StarNors
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 11. červenec 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. říjen 2024

Chrissy responded very politely. My questions were resolved and I am comfortable using the system.
Thank you very much:)

yuiyuishop
Japonsko
Doba používání aplikace: 10 dny
Vývojář DSers odpověděl 20. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6. září 2024

Luna from DSers was amazing and the customer services was outstanding

Laced NY
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 8. září 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18. červenec 2024

This is my first time contacting dsers customer service through messenger.
I am really happy because of their service and espacially vivian who guided me.
I had some questions and he answered them clearly.
Really Appreciated.

luxeqa
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 21. červenec 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8. srpen 2024

Holly was very helpful, I appreciated all the information she was able to provide — in a fast, friendly manner.

Silkorama
Spojené státy
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 11. srpen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22. říjen 2024

I recently had the pleasure of working with Miss Olivia from DSers live support, and I couldn't be more impressed with the experience. As someone who was creating a store and binding products with DSers for the first time, I encountered a few challenges along the way. When I reached out to live chat for help, I was fortunate to be connected with Olivia, who was not only extremely professional but also incredibly knowledgeable.

She patiently guided me through the entire process, making sure I understood every step, and resolved all my issues with ease. Her expertise and training were evident in how smoothly she handled my concerns, and she made what could have been a stressful situation feel completely manageable.

Thanks to her, my store is now up and running without a hitch. Olivia truly went above and beyond to ensure I had a great experience, and I’m grateful for her help. Highly recommend DSers live support!

Better Sleep Access
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář DSers odpověděl 23. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28. září 2024

Olivia is very patient and timely in answering my questions, helped me solved my misunderstanding and helped me learn and navigate Dsers better, Thanks a lot!

GalGro
Singapur
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18. červenec 2024

When I had trouble finding things I reached out to the DSers Support Team. They were quick to reply and I found exactly what I was needing to know. Thank you so much!
Dana

Dana’s Macrame
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 21. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team