Recenze (30 461)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
13. srpen 2024

nice customer service, got help quickly. the app is great

nibaluma
Německo
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 14. srpen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. srpen 2024

I am very impressed with the support Tiffany from the DSers support team gave me today. She showed great patience and most importantly solved my problem. Let's hope that every support works like this !

Tiny World Shop
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. srpen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30. září 2024

customer service was very helpful investigating and fixing a syncing issue.

Living Elephant
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. září 2024

Helpful team, its a bit hard to understand everything by yourself so the team support is great. Sandy is super helpful

My Store
Spojené arabské emiráty
Doba používání aplikace: 6 dny
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. říjen 2024

Recebi um excelente suporte da Sandy, esteve comigo até que o problema fosse 100% solucionado. Me passou passo a passo tudo que deveria fazer, com prints de tela para tornar tudo mais fácil e ágil. Parabéns a Sandy pelo atendimente eficiente, paciente e gentil.

Dom Fotin
Brazílie
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14. říjen 2024

Luna from DSers was very helpful and quick with resolving issues I had setting up my store. Thank you!

My Store
Spojené státy
Doba používání aplikace: 5 dny
Vývojář DSers odpověděl 16. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5. srpen 2024

I want to give really high praises to Vivian for her patience and support in helping me to get my order fixed for my customer. She was very pleasant to work with and I appreciate all that she did to help resolve my situation.

Daley Finds
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. srpen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. listopad 2024

Selena was courteous and prompt and solved the problem right away! Thank you!

YourBeauty
Spojené státy
Doba používání aplikace: 10 dny
Vývojář DSers odpověděl 3. listopad 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17. listopad 2024

Le meilleur service client que je connaisses. Répond dans les 5 minutes et règle le problème même quand ca ne vient pas de chez eux !
Certains devraient prendre exemple !
Merci beaucoup a Lydia !

CaliErgo
Francie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 19. listopad 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. listopad 2024

The support team got back to me incredibly fast, and it was easily the quickest customer service I’ve ever had! Their responses were accurate and super helpful too. Thank you, Esfania!

EssencePet
Austrálie
Doba používání aplikace: Asi 19 hodinami
Vývojář DSers odpověděl 12. listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team