Recenze (30 008)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
3. červen 2021

Great service, thanks to Ruby for helping me out, nontheless, the problem DSERS had of not making some orders was really bad, i made some orders and they all worked, but then i realize that the order has been made but i had no tracking number on them, so when i check it its bc dsers didnt made the order to alixpress, without telling me.

Blazing Lights
Chile
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 3. červen 2021

Hi Blazing Lights,

Thanks for your feedback! Please try to contact our customer service team and provide your store name and the order numbers you were having problem with. We will find out what the problem is and help you in every way we can. Happy dropshipping with DSers!

DSers Team

28. září 2020

Great Great support ! Only wish for more video tutorials (rather than blogpost) which are a little bit more complicated to digest !

Kurls.fr
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 2. listopad 2020

Hi Kurls.fr,

We really appreciate your review on our customer service. We will take your suggestions about more video tutorials into consideration! We are grateful that you took the time out to leave a comment on us. We will keep improving DSers on providing the best dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. listopad 2020

Je recommande fortement cette application ! Support client très réactif pour vous aidez à résoudre vos problèmes !

SmartObject
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 15. listopad 2020

Hi SmartObject,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11. červenec 2023

DSers-AliExpress Dropshipping is currently incompatible
While the app can be used, it may not function as intended if not updated.

Contact the developer for assistance, or uninstall the app and find an alternative in the Shopify App Store.
how do i update?

Sonveni
Brazílie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 13. červenec 2023

Hello,

We are working with the Shopify team to fix this issue, but no worries, you can use DSers normally.
This is due to recent changes and all the features are working as intended.

Don't hesitate to let us know if you have any questions.

DSers team

7. srpen 2023

This is great. And Olivia was extremely patient and helpful explaining and getting my up and running. They are super easy to reach and chat help was seamless.

Maison Quincaillerie
Belgie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 8. srpen 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Datum úprav: 27. leden 2020

O aplicativo é excelente, muito fácil de usar. Recomendo você ter em sua loja, facilita muito o seu trabalho, automatiza alguns serviços.

Home Lar Shop
Brazílie
Doba používání aplikace: Asi rokem
Datum úprav: 21. únor 2022

Gostei muito do atendimento do atendente. Foi muito gentil e fez a maioria das coisas por mim. Quanto ao app achei difícil fazer boundles e a opção de pagamento em massa é só no plano pago.

Exclusividades Premium
Brazílie
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 21. únor 2022

Hi Exclusividades Premium,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. duben 2022

fast, efficient and responds precisely to my problem. I am very satisfied with Dsers customer service. Thank you very much for your availability

WellKomeHom
Francie
Doba používání aplikace: Asi rokem
8. duben 2021

Still learning more about the app. but glad they have a great customer service support "Meena" . Great help provided.

PlayPen Elite
Nový Zéland
Doba používání aplikace: Asi rokem
17. srpen 2023

We've been using DSers since Oberlo was sunsetted and not only were they super helpful during the transition, we now fulfill orders at lightning speed compared to when we were using Oberlo. I dropped 1 star because sometimes you receive someone who is entirely unhelpful, like Irene, who not only didn't know how to help but continually gave me incorrect information rather than asking for someone to help her. But I waited until the next shift and received above and beyond service from Myra. She even pointed out an additional setting that would make our lives easier. Thank you Myra!! I have usually had good service from DSers so hopefully the team can provide better training for newer reps.

Pepper + Vetiver
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 20. srpen 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with DSers, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team