Recenze (30 328)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
26. říjen 2024

The support advisor Olivia was so helpful and kind. Stayed with me the whole-time during order payment to supplier. I would not have done it without her assistance and patience. I would work with her again in future. Thank you Olivia for also providing information on the whole payment and the fulfilment process to customers receiving their orders. Thank you DSERs

FAB-UR
Nový Zéland
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 28. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3. říjen 2024

I am extremely satisfied with the service provided by Rfimp. He helped me quickly resolve an issue when importing products from AliExpress to DSers, where the products showed an abnormal status, even though they were fine on the AliExpress platform. Additionally, when mapping products, I received notifications that the product was abnormal, even though the products were good.

Rfimp was extremely ...

Horizon Shop
Brazílie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. září 2024

D-USERS ARE FAMILY, YOU GUYS GET A PROBLEM YOU HAVE GREAT SOLUTION TO MAKE IT HAPPEN FINE LINE QUALITY PRODUCTS SUPPORT D-USERS...

FINE LINE QUALITY PRODUCTS
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 12. září 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. listopad 2024

selena was very helpful in helping me step by step with my problem using dsers. She had great customer service and support! I would recommend!

the Bunny Vixen
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 17. listopad 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. září 2024

so i just started to add my products from shopify and i was stuck on the mapping was just a silly thing i didnt do but Jacinta walked my through step by step was awesome, will update late what i think once i get doing it on my store:)

sleek-selections
Kanada
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. říjen 2024

⭐️⭐️⭐️⭐️⭐️

I can't express how grateful I am for Maria's incredible support with my DSER application! From our very first conversation, she showcased not only her extensive knowledge but also her remarkable skills in navigating the application process.

Maria took the time to thoroughly understand my concerns and walked me through every step with clarity and care. Her attention to detail and proactive approach made a world of difference. Thanks to her expertise, I felt empowered and confident in submitting my application.

Beyond her skills, Maria's warm demeanor and unwavering support truly transformed a stressful situation into a manageable one. If you’re looking for someone who is not only highly skilled but also genuinely cares about helping others, look no further than Maria. I can’t recommend her highly enough!

Thank you, Maria, for all your help!

LUSH N BLUSH
Spojené arabské emiráty
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19. listopad 2024

I had the pleasure of receiving support from Cloe from the DSers staff. She helped me immensely in a short time to resolve several issues. She was very patient, professional, and incredibly kind—without her, I wouldn't have known how to move forward in solving my problems.

Shop Inside
Německo
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 20. listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20. říjen 2024

Celia is very helpful and fast i was facing a problem on how to create an order on shopify and make this appear on my open order section on dsers and she help me very smoothly

thanks to her

Bilinky
Maroko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 21. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10. září 2024

Great app and you make your life easier with Dsers,
the support is amazing and very quick.
The best by far is Olivia she always finds a solution for my problems!!
Thank you guys.

Pleasure 24-7
Řecko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 11. září 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. listopad 2024

DSers is the only properly working Dropshipping product importer on the Starter Plan, and it's still amazing. Very easy and fast to use, I love it. Also the customer support Zico is very friendly and very helpful.

Memory Chain
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 17. listopad 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team