Recenze (30 417)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
15. srpen 2024

I had an issue with a stuck order and Vivian helped me super quick. Thank you very much.

Quickicks
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 18. srpen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4. srpen 2024

The app is very easy to work with and their support works great they respond pretty fast in the life chat feature. I had some problems with order fulfillment and Maria from their team helped me right away.

Evtimovslctn
Bulharsko
Doba používání aplikace: 17 dny
Vývojář DSers odpověděl 5. srpen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. červenec 2024

Today I was dealing with a problem with changing supplier's in my store, but everything changes when I contacted Aimee, really helpful and fast. Aimee is really a professional one who helped me step by step in Dsers orders.

AraStarry
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 18. červenec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. září 2024

Zico, a DSERS live chat agent, got me all help i needed in moments - DSERS is the best service so far!

BARK & MEOW
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 4. září 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8. listopad 2024

Rita worked on my issue verry quickly and efficiently. Thank you Rita! Best regards!!!

Pet Funny Place
Portugalsko
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 10. listopad 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. říjen 2024

I'm super new at this, and Chloe helped me in 2 seconds, made my life super easy and her explanation was beyond clear. Super friendly, responsive, and helpful.

Xegan
Spojené arabské emiráty
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 15. říjen 2024


Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9. září 2024

Jesse, very quick and straight to the point, very helpful!

baby store
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 11. září 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. listopad 2024

Great app, Very speed in response, I want to thank Adele for helping me about my concerns

Essential4You
Turecko
Doba používání aplikace: 10 dny
Vývojář DSers odpověděl 19. listopad 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. září 2024

I am very satisfied with the support Lucy gave me. Lucy was very patient, polite and helped me resolve my issues. Thank you very much!

K-Glow
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 18. září 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. říjen 2024

Chrissy responded very politely. My questions were resolved and I am comfortable using the system.
Thank you very much:)

yuiyuishop
Japonsko
Doba používání aplikace: 10 dny
Vývojář DSers odpověděl 20. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team