DSers‑AliExpress Dropshipping , Počet recenzí: 24 792

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
20. duben 2024

Selena was great and speedy help, good energy also!

Vogue Baby
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 22. duben 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. prosinec 2023

I'm very new to dropshipping and literally received my first order yesterday. I was really stressing because I was confused on shipping etc. I spoke with Isak and after speaking to several (maybe 5/6) people on Dsers, he was able to answer all of my questions comprehensively so he really saved me from losing my mind over it lol So far the app is good, I did pay for my order on aliexpress which took a while to reflect on the system and so I was confused & I'd hope that the system wouldn't allow you to make payment twice on the same order. Besides this, I'm now happy so big thanks to Isak! Hopefully it stays good :) Isak is 5 star but I took 1 star off just as it's just the beginning and some of the staff are a lot less knowledgable than others but you could get Isak to teach them. I'm taking it from 4 to 5 stars because Isak is 5 star but I cannot say the app is 5 star just yet & it remains that there are a few staff whose service was less than 5 star

Essential Online Shop
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. únor 2024

Very useful app, Exceptional customer service, Vivian was really helpful and solved my problem <3

Bodymite
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. únor 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30. březen 2024

Very helpful, friendly and effective! Thank you

Mercado Familia
Španělsko
Doba používání aplikace: 12 dny
Vývojář DSers odpověděl 31. březen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. únor 2024

Fui atendido muito atenciosamente pela Lúcia e agradeço por todo auxilio que me forneceu, resolvendo meu problema de forma muito gentil e prestativa. Parabéns você realmente me deu a solução que eu precisava! Show!

PlayUpStore
Brazílie
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 4. únor 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. únor 2024

I was chatting with Chrissy and she/he was very fast and friendly helped me a lot,I appreciated.

PurifiBrush
Belgie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 25. únor 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28. duben 2024

Very fast and enthusiastic support!

Brickell Mall
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 29. duben 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. únor 2024

Had a problem with Payment sync, Sandy from Dsers, was really kind to show me the steps to take between Dsers and AliExpress

Kinzi
Spojené království
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 4. únor 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7. březen 2024

The app is very good, it speeds up a lot of time, I must also remember the excellent support service, in which Sylvia was very helpful and clarified all my doubts.

Mexx Store
Brazílie
Doba používání aplikace: 2 dny
Vývojář DSers odpověděl 10. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8. duben 2024

Great costumer service. Easy to operate interface. Love it. Thanks Selena and Chrissy.

Eklipse
Mexiko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 9. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team