DSers‑AliExpress Dropshipping , Počet recenzí: 25 106

Had an issue not understanding the ordering process and 'unmapped' products and the service I received from Blanca was fab. Livechat was quick and efficient and solved my issue. Was surprised how good the service was. Thank you!

Fantastic service! Ive used the chat a few times to get me out of a pickle. The staff are amazing! Isla helped me the last time and was so proffessional, quick to respond and solved my problem in a flash. Thank you DSERS make sure you give ISLA a bonus!

Today I had the opportunity to have Ms. Wendy for my DSers customer service “Live Chat." representative. She went above and beyond to help me navigate through my shipping crisis. Wendy's excellent customer service absolutely made my day. I felt like she held my hand every step of the way. She did a great job trouble shooting the issue, answered all my questions, and included screen shots for clarity. The best part is she stayed with me until the issue was resolved and my customer’s order was fulfilled successfully. Ms. Wendy exceeded my expectations, resolved my issue and definitely made my experience with her and DSers the BEST part of my day. I recommend DSers 100% for your online Aliexpress service.

My experience with Dsers Aliexpress Dropshipping Partner, especially regarding the help received from Raphael, is decidedly positive. My experience shows that by contacting the Dsers team on Messenger, one can expect quick and professional assistance. In my case, Raphael proved to be invaluable support by offering an effective solution to the problem I was facing. Thanks to his help with product mapping, not only was I able to resolve the encountered issue, but I also significantly reduced the project work time by two days.

I would recommend to others. The young lady Chrissy really helped me out with my order. I appreciate the assistance.

Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.

I want to comment that when I started working with this company with this software, I thought it was very difficult and I really didn't understand anything clearly.

But once I started moving forward, I realized that this company DSers is very
good.

All the steps that I could follow were calculated by this company, but I still had some doubts that I couldn't solve. Once I contacted customer support, customer support explained things to me in such a clear and simple way that I fell in love with it and forgot about it. from the other companies that I had tried to work with that were just trying to confuse me and I couldn't move forward in my process, however this company Now I can move forward and do everything very easily and everything is clear and the person who helped me do this perfectly I am very happy and now I am going to buy my new package to be able to advance in my business is the person. Aimee

She explained everything clearly to me, step by step, she was very patient and all the steps that I followed were able to clarify and configure my store very well. Now I am very happy and I don't have to worry about anything, thanks to Aimee

I am very grateful, she made it very very very very easy for me.

Lily on DSers customer service (Messenger live chat) was incredible.
Supersonic fst with replies that where ON SPOT and just what i needed.
10/10 sould recommend and will guaranteed be using again!

I recently had the pleasure of interacting with Emma from the customer service team through the chat box feature on the app, and I must say, the experience was nothing short of exceptional. Emma was not only swift in responding to my queries but also displayed a remarkable level of professionalism and knowledge. It's rare to come across such efficient and effective customer service in today's digital age. This experience with Emma has significantly boosted my confidence in the app and its team, reassuring me that I can rely on them for prompt assistance whenever needed. Kudos to Emma and the entire team for maintaining such high standards of customer service. Highly recommended

good app, although expensive. Chrissy at customer support was lovely and helpful! Thanks!