Recenze (29 836)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
28. říjen 2024

Amazing customer service, Blanca helped me with all My questions.
Love how easy it is.
5 starts

Fresh:Skin | Refresh, Renew, Radiate
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 30. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4. říjen 2024

The best .Everything was explained very clearly

Mickai Store
Španělsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. srpen 2024

The team at AliExpress (DSers) provided exceptional assistance in resolving my account issues. Their support staff is available 24/7 to address any problems. I highly recommend using this app with confidence.

LORAS
Itálie
Doba používání aplikace: 23 dny
Vývojář DSers odpověděl 11. srpen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. srpen 2024

Celia is the best help you can get! i am very satisfied

Quaza
Nizozemsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 22. srpen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19. říjen 2024

Exceptional Customer Service – Blanca is the Best!”

I had the pleasure of working with Blanca during a recent issue with my order, and I cannot praise her enough! From the moment I reached out, she was incredibly kind, patient, and attentive to all of my concerns. Blanca went above and beyond to ensure that my problem was resolved quickly and efficiently.

Her communication was clear and prompt, and she made me feel valued as a customer. It’s rare to find such a high level of care these days, and Blanca truly exceeded my expectations. She not only solved the issue but also followed up to ensure everything was to my satisfaction.

Thanks to her, I’ll be a loyal customer for years to come! Blanca deserves all the recognition for her outstanding service!

— Happy and Grateful Customer

Feel free to tweak it if you need!

My Store
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář DSers odpověděl 20. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6. září 2024

I had the pleasure of working with Raphael from DSers, and I couldn’t be more impressed. From the moment we started chatting, it was clear that he was both professional and knowledgeable. He took the time to truly understand my issue and didn’t just offer generic responses. Instead, he provided a clear path to solution quickly and efficiently.
What stood out the most was his friendly and approachable demeanor. He answered all my questions promptly and made the entire experience feel seamless. I was left with not only a solution but a great impression of DSers thanks to his exceptional service.
It’s rare to come across such a dedicated and empathetic customer service representative, and I’m so grateful for the help I received. I highly recommend DSers, especially if more of their team operates at the level of Raphael. Keep up the fantastic work!

Lazyland
Norsko
Doba používání aplikace: Asi 3 hodinami
Vývojář DSers odpověděl 8. září 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. červenec 2024

I had a fantastic experience with Lily, who provided exceptional professionalism throughout. She was very precise, welcoming, and attentive to all my needs. Her dedication to helping and ensuring everything was handled efficiently truly stood out. I highly recommend her for her excellent service!

ANLAN
Spojené království
Doba používání aplikace: 25 dny
Vývojář DSers odpověděl 29. červenec 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. listopad 2024

i had a problem connecting to Aliexpress and could be helped by named Rfimp. Thank you !

David Store
Německo
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 3. listopad 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. říjen 2024

Lucy was very helpful and explained things very clearly. Helped me to fulfil my very first order.

KYSIXE
Spojené království
Doba používání aplikace: 2 dny
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. říjen 2024

María helped me a lot with DSers. Thanks!

Encuentra tu regalo
Španělsko
Doba používání aplikace: 16 dny
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team