Recenze (29 836)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
6. srpen 2024

Really great customer service! Sandy immediately helped me to resolve the issue. Nothing but good words!

Vuox
Nizozemsko
Doba používání aplikace: 19 dny
Vývojář DSers odpověděl 7. srpen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. září 2024

Olivia muito prestativa! Me ajudou no meu problema

Oleva Shop
Brazílie
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 4. září 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. červenec 2024

I love the customer care of Dsers but Colleen has made it incredible! very helpful and replying quickly, knowledgable and does very well :) you'd be lucky if colleen is your support agent :)

ShopViral
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. červenec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. září 2024

Only started today dropshipping, needed help, contacted help desk and Rin at Dsers was patient and helped me with my issue, great service Rin, thankyou

AdornMe
Spojené království
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 17. září 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. září 2024

Wendy helped me very good

Cleanfloss
Nizozemsko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. srpen 2024

I had a great experience with App Dsers support, they quickly checked my chosen plan and reassured me that I would not be charged (as shown in the screen I sent to them).

My Store
Spojené státy
Doba používání aplikace: 7 dny
Vývojář DSers odpověděl 4. srpen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21. září 2024

Rfimp was amazing. thank you for the support

Shambio
Izrael
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 7. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. červenec 2024

Absolutely fantastic service from DSers! Their live chat support has been incredibly helpful, providing prompt and detailed responses to all my questions. The representatives are knowledgeable, friendly, and go the extra mile to ensure that any issues are resolved quickly

Parker Haven
Austrálie
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 10. červenec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. říjen 2024

Recently I talked to Chrissy about some issues, I am very happy that she supported me so much and solved my problem quickly. I am very satisfied. Thank you so much for your support.

Magicraze
Indie
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 15. říjen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. červenec 2024

I recently had the pleasure of interacting with Blanca from Dsers customer service, and I cannot express enough how impressed I am with the experience. From start to finish, Blanca exemplified what exceptional customer service should be.

Firstly, her warm and welcoming demeanor immediately put me at ease. She greeted me with a friendly smile and genuine enthusiasm, making me feel valued and respected. Throughout our interaction, Blanca displayed an outstanding level of professionalism and empathy, listening attentively to my concerns and understanding the issues I was facing.

Blanca’s knowledge and expertise were evident as she quickly and efficiently addressed my problem. She provided clear and concise explanations, ensuring I understood every step of the process. Her patience and willingness to answer all my questions, no matter how trivial they seemed, truly set her apart.

What stood out the most was Blanca’s proactive approach to solving my issue. She went above and beyond to not only resolve the problem but also to prevent any future occurrences. Her attention to detail and dedication to finding a comprehensive solution were remarkable.

Thank you Blanca <3

MyBargainIsland
Spojené království
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 29. červenec 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team