Recenze (31 798)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
25. leden 2025

Maria provide excellent service helping me to access my account on DSers-Aliexpress. I recommend her assistance highly. Thank you. Alicia M

healthtrackerproducts.com
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 27. leden 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. únor 2025

I had an issue that left me feeling quite confused, but thanks to Chloe from the DSers support team, everything was resolved smoothly! She responded quickly and provided clear, step-by-step guidance, making the entire process much easier. Her professionalism and efficiency truly made a difference. I really appreciate her patience and support! Thank you, Chloe!

Super Slushie
Spojené státy
Doba používání aplikace: 28 dny
Vývojář DSers odpověděl 13. únor 2025

Hi there,

Thank you for your kind words! We’re so glad to hear that Chloe was able to assist you quickly and clearly, making the process smooth and easy for you. Her professionalism and efficiency are truly appreciated!

If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.

DSers Team

14. prosinec 2024

I want to take a moment to express my sincere gratitude for the outstanding support provided by Rita. I was facing a frustrating issue where the payment window in Dsers wasn’t loading fully, which prevented me from processing my order on AliExpress. After trying multiple troubleshooting steps on my own, I reached out to your support team.

Rita’s response was quick, professional, and incredibly efficient. She resolved my issue in just a few minutes, guiding me through the solution with clarity and patience. Her knowledge, dedication, and friendly attitude turned what was a stressful situation into a seamless experience.

Thanks to her, I was able to complete my order successfully and keep my business running smoothly. I truly appreciate her exceptional service and wanted to share my positive experience with your team.

Rita is a fantastic asset to your support team, and I hope she receives the recognition she deserves for her excellent work.

Thank you again, and keep up the great work!

Salamander Prime
Polsko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 23. prosinec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26. únor 2025

Superb customer service. I spoke to Selena when I ran into a small issue. She was very knowledgable and helped me within minutes. Couldn't ask for more!

Lox London
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 5. březen 2025

Hi!

Thank you for your kind words and for taking the time to share your experience! We're glad to hear that Selena was able to assist you quickly and efficiently. Our customer service team is always here to help!

If you ever need any further support, don’t hesitate to reach out. We’re happy to assist anytime!

DSers Team

10. únor 2025

Useful app, needed.
Nice a quick support.

LeCoinDuPâtissier
Francie
Doba používání aplikace: Více než 2 roky
Vývojář DSers odpověděl 13. únor 2025

Hi there,

Thank you for your feedback! We’re glad to hear that you find DSers useful and that our support was quick and helpful.

If you ever need any further assistance, don’t hesitate to reach out.

DSers Team

28. prosinec 2024

Aurora was incredibly helpful and resolved my issue quickly and efficiently. The support I received was exceptional, and it’s clear that the DSers team maintains a very high standard for customer service. Aurora’s friendly and professional attitude made the experience even better. Thank you, Aurora, for your outstanding assistance!

The Ginger Toy Shop
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. leden 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2. leden 2025

The person I talked to was very knowledgeable and kind. They listened carefully to my concerns and explained everything clearly. I was impressed by how quickly they fixed my issue and how much they seemed to care.

Overall, my experience with DSER’s customer service was excellent. It’s rare to find a company that is both quick and helpful. I highly recommend DSER for their amazing support team and great service.

4EverCalm
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 6. leden 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. prosinec 2024

I just had Hayley, Christmas morning with Hayley helping me learn and fix my orders i messed up . Best gift ever was her, she was patient and kind and great humor. I hope to get her again as we all know there will a again for me lol.

Nuff Said Stylz
Kanada
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 28. prosinec 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. leden 2025

DSers is an amazing app, I have been using it for about a year now and it's excellent. The customer service is brilliant and very helpful. They have fast response times and are very understanding.

Tranquil Living
Spojené království
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 13. leden 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. únor 2025

Awesome app and great support, especially from Krystal that helped me and was really helpful!!

PUREHLAB | Thomas Axford
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 20. únor 2025

Hello!

Thank you for your wonderful review! We're thrilled to hear that Krystal provided you with great support. Our team is dedicated to making your experience as smooth as possible, and it’s fantastic to know that Krystal was able to assist you so effectively!

Feel free to reach out anytime if you need further help. We're always here to support you!

DSers Team