Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
17. září 2024

Myra is such a good helper. I had so many troubles and she solved them all! The best attendant ever!

Ponto Compras
Brazílie
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 18. září 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17. listopad 2024

I had an outstanding experience with the customer service at DSers, thanks to Sans. I reached out with a few questions about order processing, and Sans was incredibly helpful and quick to respond. They went above and beyond to resolve my issue, I feel so much more confident now in dealing with the ordering side of DSers. It's rare to find such dedicated and attentive support, and I'm genuinely impressed. Sans made the entire process smooth and stress-free, really grateful for her help today. If you ever need assistance with DSers, I highly recommend reaching out to their team—you'll be in good hands! Thank you very much, Sans!

Vivamed
Spojené království
Doba používání aplikace: Asi 3 hodinami
Vývojář DSers odpověděl 18. listopad 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. říjen 2024

Just when I thought dropshipping couldn't get any more complicated... my support advisor Esfania came in to save the day! She was super knowledgable and was able to answer all my questions. Providing step by step instructions complete with screenshots Esfania was able to help me understand not just my issues but the over all process involved. Couldn't have asked for a better support advisor! Thank you!

Sigma Gifts
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář DSers odpověděl 10. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. listopad 2024

Service client surper réactif et très professionnel. Super experience client!

Mon Tapis d'Eveil
Francie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 17. listopad 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. říjen 2024

I was able to clarify my account email by the help of my assistance. He also help me review the app with more clarity.

My Store
Spojené státy
Doba používání aplikace: Asi 24 hodinami
Vývojář DSers odpověděl 15. říjen 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. říjen 2024

chrissy is a great help. i was facing many problems on DSERS and she solved them for me in no time!

Sentials
Spojené království
Doba používání aplikace: 8 dny
Vývojář DSers odpověděl 10. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8. listopad 2024

It was amazing thanks uu for ur help Zinaa <3

Anime Keyz
Španělsko
Doba používání aplikace: 21 dny
Vývojář DSers odpověděl 10. listopad 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21. říjen 2024

Great response time from Zico, helped me solve all the issues.

Salvagio
Litva
Doba používání aplikace: 11 dny
Vývojář DSers odpověděl 22. říjen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. září 2024

The service is very good and the customer service is great. thanks

trend trinkets
Egypt
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 17. září 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. září 2024

app works fine, i ran to some problems with the syncing,
but Sandy were really helpful to me, Thank you!

RHP
Izrael
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 12. září 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team