Recenze (30 368)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
14. říjen 2024

I had some issues with my supplier cancelling orders, which led to syncing failures. Zico from the support team promptly helped me solve the issue.

I am genuinely impressed by how the DSers support team operates. They reply in under a minute and find solutions to complex problems. Very well done

My Store
Austrálie
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 15. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28. srpen 2024

LYDIA WAS GREAT VERY HELPFUL AND PACIENT AND OVERALL VERY PROFESSIONAL. SHE GUIDE ME THRU ALL THE STEPS I NEEDED TO START MY DROPSHIPPING. THANK YOU FOR THE EXCELLENT SERVICE LYDIA!! IM VERY GRATEFUL

Skin Art Miami
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 29. srpen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17. říjen 2024

ok

Electronics Juvarra
Egypt
Doba používání aplikace: 16 dny
Vývojář DSers odpověděl 20. říjen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. září 2024

Fantastic service, I am so happy with the help I received. 10/10

Swirlee
Švédsko
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. září 2024

DSers is a powerful tool for those running a dropshipping business with AliExpress. Its ease of use, strong integration, and efficient order management make it a popular choice. and one of the customer service representative was really great name "Celia"

Shopetefy
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 17. září 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. srpen 2024

I have spent too much time trying to find out the answer on my own and I swear this platform customer service is out of this world! Zina went above and beyond in just a few minutes! She provided me with the know how along with screen shots. I am so thankful!

Mandrakes Gifts
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 18. srpen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25. září 2024

Esfania, atendimento excelente! muito grato por todo apoio e atenção!

Ciano
Brazílie
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

16. září 2024

Myra has been very helpful indeed. 5*.

My Store
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 17. září 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. září 2024

Great app with helpfull service, especially from Maria.

Calesani
Nizozemsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 7. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9. září 2024

thanks you to Wendy! fo service help desk she was far away the best i can imagine 10/10 thanks you for the time invested and kindness

Funfab
Švýcarsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 10. září 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team