Recenze (30 022)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
17. červen 2023

Bem explicativo, correspondeu às expectativas, não dei nota máxima pois sempre estamos a melhorar, obrigado por tudo até então.

Digital House
Brazílie
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 18. červen 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. květen 2021

Ruby was five stars. Muito atencioso e rápido a responder. Sanou todas as minhas duvidas. Thank you!

EhbonitoShop
Portugalsko
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 17. květen 2021

Hi EhbonitoShop,

We will let our customer team know that you had a great experience with them. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1. říjen 2023

A EMPRESA DO CARTÃO DE CREDITO VISA SUSPEITOU DO PAGAMENTO, E BLOQUEOU O CARTÃO E O PAGAMENTO NO BANCO, E AGORA NÃO ESTOU CONEGUINDO EFETUAR O PAGAMENTO, COMO FAZER, ABRÍ AQUI VEIO O PAYPAL,
QUANDO NÃO DEIO A FORMA DE INSERIR OS NUOMEROS DO CARÃO, VOLTEI AO PAYPAL, QUE SUGERIU ABRIR CONTA , SE FAZ NECESSÁRIO ABRIR CONTA O
NO PAYPAL? PRA PAGAR O DSRS NA SHOPIFY?

FUTURA-SONLINE A SUA LOJA ONLINE
Brazílie
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 3. říjen 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24. listopad 2020

I love DSers! Their system takes a little getting used to coming from Oberlo but I find DSers has better features and their customer service is *chef's kiss*! They always answer in a timely fashion and their new supplier optimizer really helps save $$$

RAV3R Apparel Co.
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 25. listopad 2020

Hi RAV3R Apparel Co.,

We are thrilled to have you with us! Really appreciate your review of our app and customer service. We are also glad that you enjoy using our new Supplier Optimizer! We are always here to provide the best we could. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. říjen 2022

Lucy provided a very thorough answer to my question. She was extremely helpful. The response was also very quick.

Your Ego Goods
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 31. říjen 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. červen 2022

Stephanie's service was excellent! I truly appreciated her assisting me with displaying well-detailed strategies on how to update my price features!

iamluminousliving
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 30. červen 2022

Hi,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Datum úprav: 7. březen 2023

Today was my first support request ...
Joy from DSers support team ,she was really helpful , professional , understanding , knows how to deal with customers in a great manner ...
and solved my problem in a very short time ...
Joy gave me a great impression of how DSers support team handle and solve customers problems .

Update -1 : problem not solved ..yet !!
contacting support team again now ... !

Update - 2 : Issue resolved .. and Support team found the causes of the problem..
and for me as an old software developer the explanation is very acceptable ..
they also , gave me alternative work-around using DSers app itself ...
Thank you for your effort solving my problem .
i really appreciate your valuable help ..

Momo Stores
Egypt
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 6. březen 2023

Hi there!

Thank you for updating your review
I've been made aware that you are facing an issue with your account, to link to AliExpress.
Our customer service team has contacted you with the guidelines to solve everything.

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13. prosinec 2021

Gostei da ajuda, mas ainda não consegui localizar a outra conta do aliexpress que está caindo os meus produtos.

IMPÉRIO UNIVERSE
Brazílie
Doba používání aplikace: 10 měsíci
24. září 2021

I switched from another app to DSers and am feeling very satisfied so far. Great customer service by Ruby guiding users step-by-step. Easy mapping function for supplier substitute. The only error I've encountered was a payment error after the order was placed on Aliexpress. If this happens to you, just clear browser cookies and it should be good to go.

Blep Budy
Thajsko
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 25. září 2021

Hi Blep Budy,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. červenec 2023

Gratidão ao Lennon pela atenção e rapidez no atendimento.
Estava muito preocupada com a dificuldade em usar o app e estava pensando em desistir de usar o app, mas, o Lennon resolveu o problema rapidamente!
Continue assim!

Pote de Presentes
Brazílie
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 3. červenec 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team