Recenze (30 378)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
11. červenec 2023

Would most likely appreciate it if you could update your app because it's saying no supported, and I really need this app so please and thank you.

Aromati
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 12. červenec 2023

Hi,

This issue is cause by Shopify sadly.
We are currently working with their team to have it fixed, but no worries, we are supported.
Feel free to reach out to us in case you need anything.

DSers Team

28. únor 2023

Service chat très rapide et concluant. Je conseil tous a faire un petit message en cas de bloquer sur une question :)

Cherry-Shop
Švýcarsko
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 1. březen 2023

Hi,

Thank you for taking the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. leden 2021

We ar working since a few days with dsers, it works intuitive, The quality of the helpdesk is good. Though there is a time difference that could cause a delay in answers.

IBuySmartOnline
Nizozemsko
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 10. leden 2021

Hi IBuySmartOnline,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team

27. srpen 2023

Isla was a lot of help, good team to help you when you confused to about things. Defo worth using this for dropshipping

Mysterious Miscellaneous
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 29. srpen 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30. leden 2022

excellent customer service! We were having an issue with getting an order paid for and the customer service quickly came to help us

White Licorice
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 7. únor 2022

Hi White Licorice,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. listopad 2022

I have been using DSers for months, and although most things are smooth, there have definitely been some hiccups. That being said, anytime I've reached out to their Support team they've done a fantastic job of addressing and finding solutions to any issues that may arise. My last couple of reps Joy and Stephanie were both extremely helpful and provided excellent customer service.

Jadey's Closet
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 14. listopad 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. únor 2024

Great app with great and many products. the only downside is that it could be easier to access, like Zendrop, by showing the shipping costs, giving the option to have the product price (hidden from customers) includes highest shipping rate to better estimate profits, etc...

Simba's Hub
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 16. únor 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2. květen 2024

Obrigada Vivian pelo suporte, foi de grande valia

Esperando com Propósito Store
Brazílie
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 5. květen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. červen 2022

Brand new to this application...I'm finding it a little hard to get the hang of but I'm still getting used to it! My customer service rep, Krystal, helped me navigate the app and was quick to respond! ☺️

Kander & King
Kanada
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 12. červen 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19. březen 2024

Actually a really good app. I wish it had more of the items on AlieExpress but it has a lot and is really easy to use. Best part is the customer service is always helpful and available. Had a very helpful representative named Wendy today. Thanks again!

Tip: Don't delete your products after you import them. You'll likely need it again.

Merchix
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. březen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team