Recenze (30 378)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
6. prosinec 2023

La ayuda ofrecida por la asistente Irene me ha solventado el problema y los futuros dolores de cabeza con el proveedor que tenia vinculado con esta aplicación DSers. Realmente muy satisfecho con toda la ayuda...

Electro Wave Online
Španělsko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 7. prosinec 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12. březen 2024

Muito simples de usar, gostei muito

liuana
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 13. březen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2. květen 2024

Obrigada Vivian pelo suporte, foi de grande valia

Esperando com Propósito Store
Brazílie
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 5. květen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. listopad 2022

Jessica was the ONLY rep out of 2 others that was able to help me understand what in the world was going on with my account. I think this women should be given a promotion and be able to train other employees because wheeew she's great!!

RixhSkinE
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 2. listopad 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18. prosinec 2021

Catalina was verrrry helpful with helping me map my products. She was very patient and went above and beyond to make sure I was good to go!

Mild Touch Sleepwear
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 19. prosinec 2021

Hi Mild Touch Sleepwear,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. březen 2024

Gostei muito do atendimento da Lucy

CJS ONLINE
Brazílie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 24. březen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Datum úprav: 4. únor 2021

Demora muito o atendimento, no mínimo 2 horas pra me responderem. As falhas no processamento são mto recorrentes e isso é ruim!!!

Bonno Store
Brazílie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 4. únor 2021

Dear Bonno Store,

We sincerely apologize for the late reply! We made sure to handle your issue the first thing and top priority when our customer service team started to work. We received your message at 5 am China time and our customer service team started to work at 7 am. We are truly sorry to keep you waited for 2 hours and genuinely hoping for your understanding. Thank you for your feedback and support. Happy dropshipping with DSers!

DSers Team

14. listopad 2023

Service Excellent de Neva chez DSers

Avis :

Je tiens à remercier Neva de DSers pour son assistance exceptionnelle. Son expertise et son dévouement ont considérablement amélioré mon expérience de dropshipping avec Shopify. Neva a répondu rapidement et efficacement à toutes mes questions, rendant le processus simple et agréable. Je recommande vivement ses services !

HarmonyFit
Francie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 15. listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. červen 2022

colins with whom I chatted with was great. Hope you all get him when you need a little help. Thanks again colins for all your help.

Bob's Boat Shirts
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 20. červen 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. květen 2024

Customer service is very good, they are always right there for me when I need them and as a new user, I feel very supported. However it can take hours on chat to resolve things and spread through the week this has been very disruptive for my work. Today I spent over 4 hours on an error that has cost me in time and money which was due to their mixed information and lack of clarity. The 4 stars is simply for the issues and the time taken without compension. The customer service staff really do their best, finding resolutions and for making the experience somewhat more pleasant, they are 5 stars.

Garden Gorgeous
Spojené království
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 14. květen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team