Recenze (26 145)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
23. duben 2024

I had a great experience with the platform. Very enthusiastic support

IceFan™
Spojené státy
Doba používání aplikace: 5 dny
Vývojář DSers odpověděl 24. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3. duben 2024

Sandy is the best Support advisor i have evere met using The Dsers App , Excellent Support.

Ivelan Cosmetics
Francie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 6. duben 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. duben 2024

Isla answered my questions quickly and professionally. I'm very impressed with DSers so far. They have really simplified my dropshipping journey. Highly recommended!

HealthCupp
Spojené státy
Doba používání aplikace: 7 dny
Vývojář DSers odpověděl 25. duben 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. duben 2024

The service offered by Dsers is very good, I highly recommend it to everyone. Special thanks to Lennon who helped me use the app.

Zioman
Spojené státy
Doba používání aplikace: Asi 23 hodinami
Vývojář DSers odpověděl 6. duben 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6. březen 2024

I was confused with the automated shipping servie within Dsers and aliexpress. I spoke to a adviser called RITA that was massively helpful. she did her best to help me. Much appreciated.

FHROME
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 10. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6. únor 2024

I recently had the pleasure of interacting with Alice from DSER, and I must say, it was a delightful experience. Alice's customer service skills exceeded my expectations in every way.

From the moment I reached out with my questions, Alice demonstrated a level of attentiveness and sincerity that is rare to find in customer support. Not only did she provide thorough explanations to all my inquiries, but she also took the time to ensure that I fully understood every aspect of the process.

What truly stood out to me was Alice's genuine care and dedication. She didn't just fulfill her role as a customer agent; she went above and beyond to connect with me on a personal level. Her kindness and warmth made the entire interaction feel like I was talking to a friend who genuinely wanted to help.

In addition to her exceptional interpersonal skills, Alice showcased an impressive knowledge of the DSER platform and its features. She effortlessly guided me through the process, making it easy for me to navigate and understand.

Overall, my experience with Alice at DSER was nothing short of outstanding. Her sweet demeanor, combined with her expertise and professionalism, left a lasting impression on me. I highly recommend seeking out Alice's assistance for anyone looking for top-notch customer service on AliExpress.

Thank you, Alice, for your wonderful OH SO SWEET SERVICE

Warm regards,
J Wade

The AllGoodz Outlet
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 8. únor 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. květen 2024

Ralla was very helpful in explaining the issues I was experiencing, making this app a seamless experience for me.

LuxeAutoLumens
Kanada
Doba používání aplikace: 5 dny
Vývojář DSers odpověděl 5. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1. březen 2024

Fantastic customer service, Rin and Tiffany were also incredibly helpful, Tiffany went above and beyond with her customer service and saved me a lot of time! Absolutely fantastic!

DolceAbode
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. březen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10. červen 2024

Thank you Ralla for the great service and response.

Swift-Shop
Jihoafrická republika
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 12. červen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

16. únor 2024

I just had a little issue with Dsers, but the support helped me very fast.
Adele was very friendly, serious, and replied fast, thank you Adele !

SemellePodium
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 17. únor 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team