Recenze (30 030)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
23. květen 2022

Boa plataforma, com ótimo atendimento. A migração do Oberlo foi tranquila e rápida e o App é de uso bem intuitivo,

Conector Store
Brazílie
Doba používání aplikace: 8 měsíci
2. listopad 2022

Jessica was the ONLY rep out of 2 others that was able to help me understand what in the world was going on with my account. I think this women should be given a promotion and be able to train other employees because wheeew she's great!!

RixhSkinE
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 2. listopad 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18. prosinec 2021

Catalina was verrrry helpful with helping me map my products. She was very patient and went above and beyond to make sure I was good to go!

Mild Touch Sleepwear
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 19. prosinec 2021

Hi Mild Touch Sleepwear,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Datum úprav: 4. únor 2021

Demora muito o atendimento, no mínimo 2 horas pra me responderem. As falhas no processamento são mto recorrentes e isso é ruim!!!

Bonno Store
Brazílie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 4. únor 2021

Dear Bonno Store,

We sincerely apologize for the late reply! We made sure to handle your issue the first thing and top priority when our customer service team started to work. We received your message at 5 am China time and our customer service team started to work at 7 am. We are truly sorry to keep you waited for 2 hours and genuinely hoping for your understanding. Thank you for your feedback and support. Happy dropshipping with DSers!

DSers Team

18. červen 2022

colins with whom I chatted with was great. Hope you all get him when you need a little help. Thanks again colins for all your help.

Bob's Boat Shirts
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 20. červen 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. říjen 2023

Excellent customer service from Lily... detailed information and very helpful. Thank for your patience Lily. God bless!!

New Millennium Fashion
Namibie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 22. říjen 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7. leden 2020

I'm having problem with Dsers but just because of their support that is actually very good, I'm giving 4 stars.. So, I think every gonna be okay at the end...

Essential Br Store
Brazílie
Doba používání aplikace: 6 měsíci
11. srpen 2023

Isla a été d'une très grande aide pour m'aider à lier le bon compte AliExpress à DSers. Sans elle je serais encore bien embêté! Merci!

MysticGems
Francie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 13. srpen 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. červen 2023

I am new to dropshipping and chose DSers due to their great reviews. So far I can see why they have so many 5 star reviews! I've had few complications but nothing the help center wasn't able to tell me how to overcome. Easy to use and notifications of price changes come through in good time.

I have seen a few reviews about the product descriptions being difficult etc. I personally don't think this is an issue as they show specifications and a description and give you the choice as to what part you want sent over to shopify. Admittedly some items you have to make your own descriptions for but with items from AliExpress that is expected. You can also source products from aliexpress directly and paste the link rather than only be able to use their list which makes this app 10x better than most.

The reason for 4 stars is because I have yet to see how the app performs with orders as currently I'm still in the getting started phase but going by my experience so far I look forward to an easy process.

Once I've had my first orders and they have been delivered to customers I will update this review and hopefully change to 5 Stars!

I look forward to building a great relationship with DSers and wish all dropshippers on this app all the best!

Tech Treatz
Spojené království
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 27. červen 2023

Hi,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

Datum úprav: 4. únor 2020

I used this app to begin my dropshipping business but I had a little problem. When I order with the app, I have an Ali Order No but when I try to make the payment on aliexpress, the Order No does not match.

SELLY SALES
Francie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 4. únor 2020

Hi dear Selly sales team! Thank you for your review and sorry for this happened to you. Could you please contact support@dserpro.com to give more details about your issue? Especially clarify what is the order number and how it does not match. Dev team will check for you as quick as we can. Look forward to your contact.