Recenze (30 368)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
22. srpen 2024

Rita was very patient with me, and kind as well.
ahe answered all my questions

Tripl'N
Portugalsko
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. září 2024

Support manager Rita is great! Swift responses and was always ready to listen and help

Zephyr
Francie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 9. září 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3. září 2024

Best customer support , i always work with them and the service is better and better!

POP MART México
Mexiko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 5. září 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8. září 2024

Betty did a great job at assisting me.

PlufPups
Gruzie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 9. září 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. srpen 2024

Comecei minhas vendas a pouco e tive um excelente suporte da equipe para resolver meu problema de sincronismo.

QueroJá
Brazílie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5. září 2024

Todo excelente! El soporte increible, rapido y con soluciones concretas.

ALMA Home Store
Argentina
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 8. září 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. září 2024

I found that DSers-AliExpress Dropshipping is probably a great thing to have but I find the App itself very intrusive. My privacy is very important to me and it seems to be in every aspect of my computer. Please remove DSers and cancel any future correspondence.

Chloe's Purr Tees
Kanada
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 8. září 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by intrusive? We do not share any private data

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

28. srpen 2024

DSers provides 24/7 live chat support. When I needed help, the support was available almost instantly. The staff member, Zina, was very friendly and helpful.

PYJ IT Solutions Online Shop
Austrálie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 29. srpen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11. srpen 2024

Olivia was awesome. Not only solved the problem but also taught me how to resolve it.

Mr Dawg
Austrálie
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 12. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. srpen 2024

Bin sehr zufrieden mit der App. Hier muss ich besonders den Kundensupport loben, hat man ein Problem oder versteht etwas nicht wird einem direkt geholfen. Ich war sehr zufrieden mit dem DSers-Kundenservice von Sandy. Alles Top

Nenola
Německo
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team