Recenze (30 030)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
13. červen 2022

Good customer service and fast responses. Easy to use, but I would change a few things to make it more convenient, such as being able to delete images or variants through the app. You can only do this through Shopify, which makes it a little more time consuming. Hopefully they can change a few things to make it more convenient, but overall I am happy with the app.

Uniquornia
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 13. červen 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4. prosinec 2022

The app is great when you do not have a laptop or computer around. The customer service is usually spot on and helpful at all times. Makes running the store that much easier

Kewlbeer'd/Azohan
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 4. prosinec 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

15. červen 2022

Many thanks to Mrs. Elaine, she helped me solve the problem
This is a great example of an ideal employee. Thank you, Elaine

moon store
Saúdská Arábie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 15. červen 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. říjen 2022

i needed help with processing my first order with dser. i was having issues understanding mapping. they walked me through it.

Dosha Angel Boutique
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 17. říjen 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23. červen 2022

There are some glitches in the app that make it very annoying to use at times. However it is the best app for processing your orders. Customer service are very helpful and respond super quickly!

Charmaro
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 24. červen 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. březen 2021

Great app, very helpful support team. Eamily was very helpful and resolved the issue with our store promptly.

BookLamp
Spojené království
Doba používání aplikace: 5 měsíci
10. listopad 2023

Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!

Rooleo
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 12. listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. červenec 2022

Very good app for order automation to AliExpress I recently switched from Oberlo. Everything has been good so far. The UI could use some upgrade as it has some bugs when importing products.

Anime Lights
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 10. červenec 2022

Hi there!
We're grateful to see your feedback
We're happy to hear that DSers' features could meet all your needs.
There still have a lot aspects for us to improve, we believe we can make DSers even more convenient for our users to do dropshipping
Please feel free to share your great ideas on how to improve DSers, we will take them seriously

DSers Team

26. říjen 2023

some small hiccups with the first order but Lucas from their support team helped me through them! excited to continue testing this service. All signs looking good so far!

Vasabond
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 28. říjen 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. červen 2023

DSers has been a great source for outfitting my stores with new dropshipping products that our customers love. There is a bit of nuance to it that will require some trial and error, but Olivia at DSers support has been super helpful (and adorably friendly). I highly recommend exploring if DSer's is right for your store.

WorknMomma
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 28. červen 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team