Recenze (30 328)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
2. srpen 2024

The support works very well, I was helped by Crissy and my problem was solved in seconds, highly recommended

La Diva Store
Brazílie
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 4. srpen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. srpen 2024

Quick Service, attentive and helpful. Contact to get something done and was resolved within minutes. Great service.

New Mamis
Spojené státy
Doba používání aplikace: Asi 13 hodinami
Vývojář DSers odpověděl 1. září 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18. říjen 2024

Created a new account and connected with AliExpress, but made a mistake. Got help within a few minutes, which was a nice and simple guide to fix my mistake - and worked like a charm!

Druckbruder
Německo
Doba používání aplikace: Asi hodinou
Vývojář DSers odpověděl 20. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25. září 2024

servio di assistenza molto veloce

Star-Guy
Itálie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 8. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. září 2024

Zoe was very helpful with my querie

Vieve La Vie
Austrálie
Doba používání aplikace: 22 dny
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. říjen 2024

"Estou extremamente satisfeito com o atendimento que recebi do Vivian. Desde o primeiro contato, fui tratado com muita atenção, cordialidade e profissionalismo. A equipe apresentou total disposição em entender minhas necessidades e oferecer soluções rápidas e eficazes. O tempo de resposta foi impressionante, garantindo que tudo foi resolvido de forma ágil e sem complicações. Senti que realmente valorizaram meu tempo e minha satisfação como cliente. Sem dúvidas, superei minhas expectativas em todos os aspectos, e estou muito contente com o nível de serviço prestado.

Shop Mely
Brazílie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. listopad 2024

It is my first time to use DSers and Maria was very helpful and patient on my concerns, thank you Maria! I wish you will always be my customer support :)

GARNETT
Japonsko
Doba používání aplikace: Asi 2 hodinami
Vývojář DSers odpověděl 19. listopad 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. červenec 2024

I recently had the pleasure of interacting with Blanca from Dsers customer service, and I cannot express enough how impressed I am with the experience. From start to finish, Blanca exemplified what exceptional customer service should be.

Firstly, her warm and welcoming demeanor immediately put me at ease. She greeted me with a friendly smile and genuine enthusiasm, making me feel valued and respected. Throughout our interaction, Blanca displayed an outstanding level of professionalism and empathy, listening attentively to my concerns and understanding the issues I was facing.

Blanca’s knowledge and expertise were evident as she quickly and efficiently addressed my problem. She provided clear and concise explanations, ensuring I understood every step of the process. Her patience and willingness to answer all my questions, no matter how trivial they seemed, truly set her apart.

What stood out the most was Blanca’s proactive approach to solving my issue. She went above and beyond to not only resolve the problem but also to prevent any future occurrences. Her attention to detail and dedication to finding a comprehensive solution were remarkable.

Thank you Blanca <3

MyBargainIsland
Spojené království
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 29. červenec 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. srpen 2024

Got a quick and accurate help on messenger from Jacinta. Golden!

Lill-sugen
Švédsko
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 22. srpen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25. červenec 2024

I had a fantastic experience with Lily, who provided exceptional professionalism throughout. She was very precise, welcoming, and attentive to all my needs. Her dedication to helping and ensuring everything was handled efficiently truly stood out. I highly recommend her for her excellent service!

ANLAN
Spojené království
Doba používání aplikace: 25 dny
Vývojář DSers odpověděl 29. červenec 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team