Recenze (29 635)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
18. červen 2024

I am extremely surprised about the customer support. I was expecting an email and days later a cut and paste response. Not the case at all!! I chatted with Isak through messenger and he was able to guide me through the next step. The customer service to answer questions is there.

TrendiVerse
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 19. červen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. srpen 2024

Der Support von DSern hat sich schnell gemeldet und mir bei meinem Problem geholfen. Obwohl die technische Schwierigkeit bei meiner Bestellung auf AliExpress noch nicht vollständig gelöst ist, wurde ich umfassend unterstützt und erhielt hilfreiche Vorschläge zur weiteren Vorgehensweise. Der Service war freundlich.

bavoya
Německo
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 28. srpen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. červen 2024

I was reaching out to Aurora for help, in full frustration this morning. Not only did she solve my issue and helped me get to the bottom of my problem. She was very kind and she showed me through picture instructions so it was very easy for me. Thank you!

HKI
Švédsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 24. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28. srpen 2024

Bonjour,

Je tiens à vous remercier chaleureusement pour l'aide précieuse que vous m'avez apportée. Je viens d'ouvrir une boutique en ligne, et j'avais des difficultés à passer ma première commande en raison d'un message d'erreur concernant l'expédition. Grâce à vos explications claires et à votre réactivité, mon problème a été résolu rapidement et efficacement. J'ai particulièrement apprécié la rapidité de nos échanges et votre efficacité.

Encore merci pour votre soutien et votre professionnalisme.

Bien à vous,

Pierre

Annie-Mo
Kanada
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 29. srpen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21. srpen 2024

obrigada pela paciência e eficiência para solucionar meu problema!

VariedadeX
Brazílie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 22. srpen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12. září 2024

Isak

He gave me the answers I was looking for.
I got a very quick feedback.

Good customer service so far.

Thanks

My Store
Irsko
Doba používání aplikace: Asi 7 hodinami
Vývojář DSers odpověděl 17. září 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. srpen 2024

Ótimo atendimento prestado pela Rin. Muito paciente e me ajudou muito.

Ache aqui
Brazílie
Doba používání aplikace: 25 dny
Vývojář DSers odpověděl 1. září 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13. červenec 2024

Wendy was super helpful, her average response times was 10 seconds, we solved my issue within minutes! thanks Wendy!!

Fly With Luxury
Spojené království
Doba používání aplikace: 8 dny
Vývojář DSers odpověděl 14. červenec 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8. červenec 2024

The service has been excellent and I am impressed with how educational they are in helping to explain and how patient they are. Completely recommended

MyRetroCade
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 10. červenec 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. červen 2024

Lucy was a great customer service agent! She was quick to respond, responded with the perfect amount of detail, and makes sure the customer is not left with confusion. I highly recommend this service, I did not get this kind of service from other drop shipping apps, truly.

The Timeless Atelier
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 20. červen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team