Recenze (30 294)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
1. listopad 2024

I recently had an issue while using the Dsers app, and received great customer service from Luna I was thoroughly impressed and sorted my problem running through everything I needed to do to get the problem resolved

Snug Fur
Spojené království
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 3. listopad 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. říjen 2024

Dsers is the best. If you want excellent customer service, use it for your fulfillment. I had a problem with my configurations, and Sandy helped me very quickly. She was extremely helpful!

Zenpick
Německo
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 15. říjen 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30. září 2024

Sans is very kind and resolved my problem very quickly, congratulations on the excellent work.

Uniquale
Brazílie
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13. září 2024

I struggled a bit with mapping a supplier and Chrissy was absolutely fantastic, the speed of resolution was great and they also helped me with the chrome extension to receive discounts (that I had been missing out on). Great app & great customer service... 100stars :-)

The Sustainable Kitchen Company
Spojené království
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 17. září 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4. listopad 2024

I am incredibly grateful for Luna amazing assistance! She went above and beyond to help me with every detail, always responding quickly and with great patience. Her expertise and support made a huge difference, and I couldn’t have asked for a better experience. I highly recommend Luna to anyone needing reliable, dedicated, and genuinely helpful service!

Geluxe nails
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. listopad 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. říjen 2024

The customer service produced by Sandy was very helpful as she helped to resolve an issue I had been facing all day long. She helped to explain everything clearly and provided me a solution to fix my issue and prevent further ones before they occur. Truly helpful and one of a kind.

5strz
Spojené státy
Doba používání aplikace: 28 dny
Vývojář DSers odpověděl 17. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10. listopad 2024

10/10 customer service and service of the software in general. Chloe was so helpful and kind, solved all my problems and was extremely quick to reply. DSers is a must have for everyone, amazing quality of service and the customer service is 10/10. Special thanks to Chloe, made everything so much easier..

BreatheMax
Austrálie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 12. listopad 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13. listopad 2024

woow such a amazing service of Dsers, he really help to me all time and solve the problem. i really appreciate the Ders team, Thank you

Sweston
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 14. listopad 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. září 2024

Very positive experience. Celia solved all my doubts in a very effective way. Very happy with the service

ALLENDE
Španělsko
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 8. říjen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4. listopad 2024

Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Aurora from the support team resolved it within a second. Excellent service! Highly recommended!

Bioluxy Beauty
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 6. listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team