Recenze (30 030)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
3. srpen 2023

Excellent service by Eden! resolved my problem, was very professional , Ot can be very confusion but Eden was helpful Appreciate that.

travelindiatreasures
Kanada
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 6. srpen 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Datum úprav: 22. září 2021

Will give another review upon my issue being completely cleared up, but as far as service, Jessica were very helpful...Had another issue on 9/21 and my good friend TANG helped me the whole way through!!

The Styky Shack
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 22. srpen 2021

Dear team !

We are sorry to know that the limitation of API usage affected your experience of using DSers. Meanwhile, please note that, to make a better experience to all users, our service has a limitation to the usage of API to avoid over-load that might cause issues to other users. Please recheck in 24 hours and I think everything will be OK by then. Please feel free to contact us if you still need help. We will be there 24*7 whenever you need.

Have a great day
DSers team

25. květen 2021

the support is active and it answered my questions at the moment, a good app, an easy to use application even there is not a lot of functionality ms it is practical

HALEJAR
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 26. květen 2021

Hi HALEJAR,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

1. září 2022

a good application and the support team are helpful especially "Jessica", I hope to add more supportive videos

KENZIBAZAR
Saúdská Arábie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 1. září 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21. září 2023

very helpful, very good customer service

COOLSTRIPE TECH
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 24. září 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23. březen 2023

Customer support is decent although in my opinion calling someone your friend could seem a little bit unprofessional but I don't mind it. Problem was fixed decently fast even though at the start it seemed that there was a little bit of miscommunication. Over all a decent experience.

HepTex
Litva
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 27. březen 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18. květen 2020

Un pò complicato per chi non è abbastanza pratico. Ottimo il servizio messanger. Basta chiedere e ti risponderanno in poco tempo.

A Bella Cosa
Itálie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 19. květen 2020

Hi dear team! Thank you so much for your review.Please feel free to ask for help when you need. And we are also very open to your advice to make DSers better and better. We are still young, but we believe that we will grow better and better with your help. Have a nice day. DSers team

Datum úprav: 1. prosinec 2020

App is good and does what it promises 10/10. Customer service is good 8/10, however having such an wonderful app, expect the service to be excellent 15/10 so that it can give tough competition to other competitors

CoS-eMart
Indie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 1. prosinec 2020

Hi CoS-eMart,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our app and customer service. We also sincerely apologize for the delay that our customer service team wasn't able to solve your problem immediately! DSers will continue trying the best to provide an excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team

16. leden 2022

I contacted the support team on a weekend and promptly and professionally, Bit answered answered in lightening speed he had to understand my problem and suggest solutions. I hope he will look for the problem which i told him.

Otawo
Německo
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 17. leden 2022

Hi Otawo,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. červenec 2022

I've contacted DSers for help and Jessica was quite efficient with finding my account and assisted promptly with sourcing what I needed to do to get going with my setup work. Thanks Jessica!

CK-KUYA PROJECT
Kanada
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 10. červenec 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.

We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team