Recenze (29 645)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
30. srpen 2024

I feel great, fast support as needed

My Store
Vietnam
Doba používání aplikace: 8 dny
Vývojář DSers odpověděl 1. září 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Datum úprav: 21. srpen 2024

Krystal is the Best support I have ever had. She was patient and really knows her platform. I wish I could contact her directly.

IceboxDC.com
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 10. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17. červenec 2024

Sandy was great helping me out with my issues

WanDuffel
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. červenec 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. srpen 2024

Excellent Customer Service

UrbanZ By Nisha
Spojené státy
Doba používání aplikace: 30 dny
Vývojář DSers odpověděl 22. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. červen 2024

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. květen 2024

Very useful for people who are dropshipping. Everything is easy to understand and the customer service is also amazing.

I just talked with Vivian on Facebook and she helped me getting ahead with my request. Thank you a lot :D

foreverLily.de
Německo
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 2. červen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. červen 2024

I would definitely recommend this app and Maria was extremely helpful with answering my questions, thank you so much

Body To Build
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 16. červen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. červen 2024

Thank you Raphael for all your help, you solved all my problems and followed up with me everything step by step.

I really appreciate your efforts

YORA Boutique
Kuvajt
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 25. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23. červen 2024

Aimee from DSers was incredibly helpful to me. She provided excellent support and guidance throughout my experience. Her prompt responses and thorough explanations made navigating DSers much easier for me. I truly appreciate her dedication and professionalism. Thank you, Aimee!

QUARTZEL
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 24. červen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. srpen 2024

Selena was nice and polite

BabyMcToy
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 7. srpen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team